For 115 years, L’Oréal, the world’s leading beauty player, has devoted itself to one thing only: fulfilling the beauty aspirations of consumers around the world. Our purpose, to create the beauty that moves the world, defines our approach to beauty as essential, inclusive, ethical, generous and committed to social and environmental sustainability.

In our journey, we are looking for talented individuals who can lead us on this mission.

Would you like to be a part of the adventure?

We have a suitable opportunity in L'Oréal India Human Resources team for the position of Senior Manager – Change & Project Mgt. (HR), reporting to the People Transformation Lead. In this role, you will be responsible for ensuring the successful execution, change management & communication (across all levels in the organization) of our ambitious HR transformation agenda.

L’Oréal India is embarking on a bold transformation journey as part of its 2030 ambition. As we evolve our organizational design, leadership capabilities, and skills for the future, we are seeking a strategic and hands-on Change Management & Communications Lead to drive engagement, alignment, and adoption across the organization. 

This role is central to ensuring that our transformation is not only well-designed but also deeply understood, embraced, and lived by all employees. The individual will partner closely with HR, business leaders, and external consultants to craft and execute a compelling narrative for change. 

You should have a minimum of 6-8 years of professional experience with at least 3-5 years’ experience specifically in change management/ communications. The location of the job will be at the L’Oreal India Head Office at Mumbai.  

Key Responsibilities:

1. Change Management Strategy 

• Design and implement a comprehensive change management framework to support the people transformation agenda 
• Partner with the HR Transformation Lead to anticipate change impacts and develop strategies for stakeholder buy-in and adoption. 
• Work closely with global and zone teams to align India’s transformation messaging with broader L’Oréal priorities. 

2. Communications 

• Develop and execute an integrated communications plan to support the transformation narrative internally. 
• Craft messaging and storytelling that translates complex change programs into inspiring and actionable communication for managers, leaders, and employees. 
• Manage all communication channels and formats — leadership messages, townhalls, videos, toolkits, FAQs, and manager cascades. 
• Coach leaders and HRBPs on effective communication and change leadership behaviors. 

3. Stakeholder Engagement 

• Identify key influencers across the organization to drive change at every level. 
• Create feedback loops to capture employee sentiment and adjust plans accordingly. 
• Partner with Learning & Talent Management Lead, and HRBPs to embed change in talent and capability-building initiatives. 

4. Project Management 

• Work collaboratively with internal & external stakeholders to ensure change management and communication workstreams are fully integrated with project milestones. 
• Track success metrics (e.g., awareness, adoption, readiness) and report progress to leadership. 

Key Deliverables: 

• Design and execute a comprehensive change management strategy to enable the success of the people transformation agenda. 
• Develop a clear and consistent change narrative that connects organizational goals to employee purpose and daily work. 
• Create and implement an integrated communication plan for leaders, managers, and employees across all business divisions and functions. 
• Partner with HR, Learning, and Consultants to embed change levers in capability and organization design initiatives. 
• Develop and manage communication assets — Mancom & manager messaging, presentations, FAQs, playbooks, toolkits, and storytelling campaigns. 
• Measure and report on change effectiveness and adoption metrics 
• Coach and equip managers and HRBPs to act as change agents through targeted communication and learning interventions. 

 Key Competencies: 

• Change Leadership: Strong grasp of change management principles (e.g., Prosci, Kotter) and ability to apply them pragmatically in a business context. 
• Strategic Communication: converting complex transformation programs into simple & inspiring calls-to-action 
• Stakeholder Influence: Skilled in influencing & collaborating across senior leadership, global and zone teams, and consulting partners. 
• Project Management 
• Storytelling & Creativity: Exceptional written and visual communication capability 
• Analytical Thinking & Data Orientation: Uses feedback, metrics, and employee insights to continuously improve communication effectiveness. 
• Collaboration & Agility 
• Strong Emotional Intelligence & ability to foresee and anticipate changes 

Key Relationships: 

• Internally – HR team, Country leadership (Mancom & Divcoms), People Development & Learning team at local & zone levels, Corp. Communications & Employer Branding teams, Controlling teams, Sourcing & Legal teams 
• Externally – Consultants, Creative & communication agencies 

Physical Demands: 

• Travel will be need based 

Education: 

• Postgraduate degree in Human Resources/ Organizational Psychology/Communications, or Business Management from top schools 
• Certification in Change Management (e.g., Prosci, Kotter, or equivalent) preferred. 

L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.