JOB SCOPE:

The Lead’s role is responsible for allocating resources, directing/redirecting workflow, and assisting with day-to-day activities necessary to meet production goals for the Picking, Receiving, Material Handling or Shipping department.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Include the following (but not limited to):

• Review, evaluate, and monitor staff performance; and recommend appropriate staffing of all order processing work zones.

• Conduct frequent safety inspections and quality assessments of the work areas.

• Coordinate workflow within outbound functions to expedite site production.

• Determine work progress and reevaluate staffing needs accordingly.

• Responsible for training new employees and coaching existing employees.

• Provide goals and expectations to shipping and materials handling staff.

• Review the operation of the outbound departments to monitor safety, production, quality, and efficiency to anticipate and solve problems in a timely manner and identify opportunities for improvement.

• Provide and preserve the security and accuracy of all inventory.

• Initiate and complete projects that improve safety, and efficiency, and/or reduce operating costs.

• Direct, maintain, and enforce the safety program for all outbound positions; review safety records to uphold standards of maximum safety for the site.

• Implement programs and procedures to ensure site cleanliness.

• Use problem-solving techniques that result in improvements in performance and productivity.

• With assistance from the Supervisor, inform the team of any policy or procedure changes.

• Motivates others when change occurs to obtain positive results