Hello, we’re L’Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

As a Key Account Supply Chain Manager based in Madrid, you will be the strategic link between L'Oréal and our key clients across the Spanish and Portuguese markets. You will build a collaborative partnership, ensuring seamless service and mutual growth by optimizing the entire supply chain from order to shelf.

• Strategic Customer Collaboration: You will lead regular supply chain meetings with the client, understanding their needs to proactively identify improvement opportunities and ensure our product catalog is perfectly aligned.
• Performance & Process Optimization: You will analyze performance dashboards, monitor stock-in-trade, and drive continuous improvement projects to enhance efficiency, optimize costs, and ensure on-shelf availability.
• Proactive Risk Management: By coordinating information sharing on promotions and new launches, you will identify potential shortages, analyze their root causes, and work with both internal teams and the client to mitigate risks.
• Data-Driven Insights: You will develop customer listening points through surveys and data analysis to map the customer journey, providing key insights that drive decision-making and enhance the customer experience.

We Are Looking For

You are a great match for this role if you are a strategic thinker with a talent for building strong partnerships. You thrive on solving complex challenges and are skilled at turning data into actionable strategies. We are looking for someone with:

• Proven experience in supply chain, particularly in Order-to-Cash processes.
• A high degree of Customer Centricity, always keeping the client’s needs at the forefront.
• Excellent Stakeholder Management and communication skills, with fluency in Spanish and English; Portuguese is a strong asset.
• Strong analytical and Problem-Solving abilities.
• Proficiency in Organization & Planning, with the ability to manage multiple priorities effectively.

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference.