Unleash Your Potential at L'Oréal's Beauty Tech! 

For more than a century, L’Oréal has devoted itself solely to one business: Beauty. Present in 150 countries across five continents and with €42 billion consolidated sales, L'Oréal is the global industry leader. With 37 global beauty brands across four divisions, L’Oréal offers beauty for each covering all beauty categories and catering to all beauty desires. With the acquisition of the Australian brand Aēsop in 2023, the Group continues to expand its portfolio through targeted acquisitions as part of its drive to create the future of beauty. 

Today, L’Oréal includes more than 2,000 tech positions and is constantly growing. Beauty Tech is changing the game and leading the shift towards new consumer realities and a digital disruption. Championing Beauty Tech, we invent the beauty of the future while becoming the company of the future. 

Beauty Tech is how we know our consumers intimately, augmenting their beauty journeys with unparalleled diverse and sustainable experiences. Beauty Tech equips the Group with the key assets it needs to conquer this new world, where Tech has become strategic. With this ambition, L’Oréal continues to recruit diverse, innovative, skilled and passionate minds in different tech domains such as Data, Digital, Cloud, Cyber Security, IT Architecture, DevOps, Applications and Infrastructure. 

YOUR FUTURE TEAM 

Directly reporting to the Group CTO, the Modern Workplace domain combines 2 major teams: Digital Workplace and Endpoint. Individual Productivity team is part of the Digital Workplace team.

We are at the center of the IT strategy of L’Oréal: we provide global services to business and to the end-users.

Joining our Digital Workplace team means belonging to an international community of experts who work on exciting projects and services.

Thanks to our strong collaboration with the big leaders of this market, we will give you all the keys to evolve and build a solid experience.

Our goal: to make you a real recognized expert and to develop you into positions of responsibility to support Loreal throughout their digital transformation.

RESPONSABILITIES 

To deliver the ambitious vision of Modern Workplace for L’Oréal Beauty Tech, as Product Owner of Individual Productivity perimeter, you’ll be responsible of building the future of some major Digital Workplace services.

For the 3 years to come, we aim to push forward our workplace services ecosystem to become the “workplace platform” adapted to each L’Oréal business needs, facilitating hybrid work, increasing wellbeing of our employees, providing measurable and actionable KPIs for all services we provide, promoting real-time collaboration at scale and really enhance the experience of all L’Oréal employees.

The challenges you will meet:

• As L’Oréal is a worldwide company of more than 80k employees, one of the challenges consists in defining and guaranteeing group standards
• In parallel, the variety of métiers and regions brings local specificities: one of the challenges consists in finding the right balance between standardizing and answering all Business needs from internal customers (coming from Zones, divisions, or Employee Experience teams)
• At the same time, you will have to ensure the respect of Security, Data Privacy and Sustainability requirements on your Services

MISSIONS

Listening closely to the market and to the voice of all L'Oréal employees

• Monitors trends (market / technologies) and identifies opportunities for the company
• In collaboration with Employee Experience and Business Platforms teams, collects, and understands internal customers’ needs

Defining the services roadmap

• Qualifies and challenges internal customers’ requests considering Security, Privacy, Sustainability and Financial aspects
• Define the priority of each request
• Develop the associated action plan and timeline and share it back with the requester
• Consolidate the evolution roadmap of each service accordingly

Organizing with agility

• Is responsible of the backlog completion and prioritization
• Organizes activities, inside the team and with other teams, to reach milestones
• Identifies risks inherent to projects and defines actions plans to mitigate them
• Communicates effectively with stakeholders, providing regular updates on projects progress
• Helps the team, composed of a technical Architect, a Project manager and a Service delivery manager (in charge of the Run) unlock the roadblocks

Ensuring service quality

• Is the key point of contact for the services under its responsibility
• Defines services ambitions
• Defines and implements with the team associated monitoring tools (KPIs, dashboards…)
• Defines and implements with the team the best way to communicate and report on its services
• Drive continuous improvement of the services under its responsibility
• Controls these standards under its responsibility are well applied at L’Oréal and drives action plans otherwise

Promoting services