Job Summary The Director of Creative Visual Merchandising is a strategic leadership role responsible for steering the visual identity and consumer experience across Boutique and Travel Retail channels. This role focuses on translating brand DNA into high-impact window displays and product launches, ensuring a "gold standard" of execution globally. As a cross-functional partner, the Director aligns creative vision with commercial priorities to drive brand desire, traffic, and sales performance.

Key Responsibilities

• Strategic Leadership: Architect and implement a global visual merchandising (VM) strategy for boutiques and travel retail that elevates brand positioning and meets business objectives.
• Creative Excellence: Conceptualize and lead the execution of seasonal window campaigns and flagship product launches, ensuring maximum storytelling impact.
• Global Standardization: Author and maintain comprehensive VM guidelines and scalable "launch toolkits" to empower regional teams while ensuring absolute brand consistency.
• Cross-Functional Synergy: Partner with Marketing, Product Development, and Commercial teams to ensure seamless integration of 360-degree campaigns into the physical retail environment.
• Operational Management: Collaborate with Project Managers to oversee seasonal transitions, major launch windows, and the VM strategy for new store openings (NSO).
• Regional Support: Provide technical guidance on the production of windows, signage, custom fixtures, and localized adaptations for various Zones.
• Performance & Auditing: Conduct rigorous visual audits and leverage field feedback/sales data to continuously optimize merchandising strategies and execution quality.

Skills and Qualifications

• Experience: 10+ years of progressive experience in Visual Merchandising within the Beauty, Luxury, or Fashion sectors, with at least 3–5 years in a senior leadership capacity.
• Education: Bachelor’s degree in Visual Merchandising, Design, Fine Art, Architecture, or a related field.
• Creative Vision: Exceptional aesthetic sensibility with a proven portfolio in high-end window design and immersive retail storytelling.
• Strategic Communication: Ability to influence and present complex creative concepts to C-suite leadership and international stakeholders.
• Project Mastery: Demonstrated success in managing high-volume project pipelines, multi-million dollar budgets, and complex global timelines.
• Technical Proficiency: Expert knowledge of Adobe Creative Suite and 3D modeling software (SketchUp, Rhino, or V-Ray); deep understanding of fabrication, lighting, and sustainable materials.

What’s In It For You

• Career Growth: Access to L'Oréal’s world-class learning and development programs, with opportunities for international mobility and multi-divisional career paths.
• Innovation: A seat at the table in the world’s #1 beauty company, working with cutting-edge retail technology and sustainable design practices.
• Total Rewards: Competitive base salary, performance-based annual bonuses, and a robust profit-sharing program.
• Well-being: Comprehensive health and dental insurance, 401(k) matching, "Summer Fridays," and a flexible hybrid work environment (2 days remote).
• Product Perks: Generous employee discounts on all L'Oréal brand products and access to exclusive "Friends & Family" sales.

Salary Range (New York City) In compliance with NYC pay transparency laws, the salary range for this role is:

• $140,000 – $200,000 per year

(Note: Final compensation is determined by factors including experience, seniority, and specific brand/division requirements.)

Diversity, Equity & Inclusion L’Oréal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that our teams must be as diverse as the consumers we serve to remain the world leader in beauty. All employment is decided on the basis of qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.