[Travel Retail APAC] - Head of Physical Distribution | L'Oréal Careers

Key Responsibilities

Distribution Strategy and Network Design

Define and implement the physical distribution strategy in alignment with the commercial objectives.
Lead "Time to market” projects to adapt to shifting business dynamics and optimize L’Oreal time to market.

Warehouse Management and Operations

Supervise third-party logistics providers (3PL) to ensure seamless daily operations.
Monitor key operational activities: receiving, picking, packing, dispatching, inventory management, labelling & kitting.
Implement practices to drive continuous improvement in the warehouse environment to further improve productivity / reduce cost & waste.
Ensure that all distribution activities comply with local labor laws, health and safety regulations, and Group quality standards.

Transportation and Freight Management

Manage relationships with transport service providers, ensuring they meet L'Oréal’s strict delivery requirements.
Optimize transport filling rates / routing & air to sea conversion to reduce the carbon footprint of distribution, contributing to the "L'Oréal for the Future" sustainability goals
Negotiate contracts and service level agreements (SLAs) to ensure cost-competitiveness / reliability
Oversee the handling of "Dangerous Goods" (e.g., aerosols, flammable liquids) in accordance with international shipping regulations.

4. Budget and Performance Management

Manage the Physical Distribution budget - P&L responsibility for warehousing and transport costs.
Track and report on Key Performance Indicators (KPIs) such as Order Fill Rate, On-Time In-Full delivery, distribution cost per unit, and CO2 emissions.

5. Team Leadership and Collaboration

Lead and develop a performing international team, fostering a culture of agility.
Collaborate closely with Demand Planning, Sales, and Customer Care teams to ensure the distribution plan supports business changes and achieve customer satisfaction.

Required Qualifications & Skills

Education: Master’s degree in Supply Chain, Logistics, Engineering, or Business Administration.

Experience: 10-15 years of experience in logistics or distribution management, preferably within the FMCG (Fast-Moving Consumer Goods) or Beauty industry.

Technical Skills

Strong knowledge of logistics market trends and regulatory environments.
Data-driven mindset with advanced analytical skills.
Understanding of Warehouse Management Systems (WMS) and ERPs (like SAP).

Soft Skills

Strategic Vision: Capacity to see the "big picture" while maintaining operational excellence.
Sustainability Mindset: A commitment to reducing environmental impact through innovative logistics solutions.
Resilience: Ability to thrive in a fast-paced environment.
Negotiation: Proven ability to manage external vendors and 3PL partners.

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[Travel Retail APAC] - Head of Physical Distribution