Name:

 Quality Manager

Function:

Industrial Quality OMA

FLSA Status:

Exempt

Division:

Open Manufacturing Americas

Supervisor Title:

Sr. Quality Manager

Location:

El Segundo, California

Date:

March 2021

 


Education:

  • Bachelor's degree in Science or Engineering

 

Experience:

  • 5+ Years experience in Industrial Quality, preferably within cosmetics and consumer goods industry
  • Knowledge of ISO Standards 9001 and GMP Standards (ISO 22716)
  • Knowledge of OTC Requirements
  • SAP Experience
  • Strong Excel Skills
  • Strong attention to detail and desire to follow procedures
  • Excellent communication and organization skills
  • Ability to interpret data and statistics
  • Leadership and management skills

 

Travel:

  • This position requires 30% travel

 

 

Section 3: Essential Duties and Responsibilities:  

Tasks, Duties & Responsibilities

  1. Lead a team of technicians, continually encouraging 100% employee engagement
  1. Participates in the recruitment and training of employees
  1. Prepare and manage the quality agreement between L’Oreal and Contract Manufacturers (CM)
  1. Prepare and manage technical dossier (Blue Book- BB) for CM production
  1. Lead quality risk assessment  & on-boarding process at new CM
  1. Train CMs to ensure understanding of quality requirements
  1. Participate in CM’s certification program (test delegation, control and process validation)
  1. Develop training and train quality personnel on the use of new test methods
  1. Disposition FGs, PCs, bulk, WIPs in WISE and block in FUSION if necessary
  1. Work with CMs on the status of Quality Alerts
  1. Initiate and follow up the corrective action process for nonconforming finished goods and packaging components
  1. Manage reworks (at the DC or 3rd party) - rework instructions, Traceability list, re-control, release
  1. Create purchase orders as needed ensuring to adhere to the approved budget
  1. Secure all formula information per L’Oréal’s procedures
  1. Create and implement quality procedures
  1. Support audits of the CM 
  1. Support DGO/Internal audits
  1. Lead the approach of continuous improvement of quality: monitoring performance, analyze quality reports, monitor the change management

 

Section 4: Required Competencies:

 

Competencies

  1. Acts/leads with human sensitivity
  1. Displays sensitivity to the “métier” of L’Oreal
  1. Demonstrates entrepreneurship
  1. Innovates



Salary Range: 110,000- 128,000 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)  

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