Luxury Beauty Stores – Outlet Store, Keyholder  

Who We Are:  

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.  

At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, Giorgio Armani, Aesop, and Youth to the People. 

What You Will Do:  

We have an exciting opportunity to join the LBS family as a Keyholder.  This position is responsible for assisting Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Execute short and long term plans to achieve goals in support of the store’s business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store. 

• Delivers a best in class experience to customers 
• Upholds standards of customer service excellence
• Leader in productivity
• Regular attendance and timeliness for all scheduled shifts
• Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team
• Enforce company policies and procedures
• Perform open and close procedures for the store
• Provide training to new store employees
• Effectively execute visual directives, education selling tools and customer service standards

• Utilize resources, eliminate roadblocks and drive process improvement
• Regular attendance and timeliness for all scheduled shifts
• Intermittent supervision required
• Perform other job-related duties as assigned

What We Are Looking For:  

Required Qualifications:  

• Retail and/or cosmetic experience preferred
• Prior key holder experience preferred
• Customer service experience  
• Communication skills
• Analytical skills
• Basic computer skills  
• Must be willing to work flexible hours and to work nights and weekends
• High School Diploma or GED required
• Must be 18 years or older

Preferred Qualifications:  

• Bilingual: Spanish or Mandarin