Digital & CRM Internship

6-month internship - Paid (1000/month) - full time - per August 2025

Ready to kickstart your career? Join L'Oréal!

At L'Oréal, we're about much more than just our products. We believe a company is defined by its culture and the growth it fosters within its teams, not just what it puts on the shelves.

In short we are:

• #1 FMCG worldwide in beauty.
• Committed to ethics, sustainability, and cutting-edge technology.
• Only company to have achieved the CPD Sustainable 'triple A' status for 8 years running.
• Recognized as the most ethical company in the world for the 15th consecutive year.
• Placing innovation, diversity, and people at the heart of everything we do.
• Carrying a portfolio of over 35 Global Brands such as Armani, L’Oréal Men Expert, Garnier, CeraVe, Yves Saint Laurent, etc.

The aim of our internships is to:

• Entrust you with responsibility.
• Empower you to achieve your goals.
• Help you unlock your full potential.

And did you know: internships are our number 1 source of recruitments for permanent roles!

Accelerate your career and join the L'Oréal adventure!

The digital world is changing and to be better able to create meaningful relationships with our consumers, CRM has been rebranded to DDX: Data Driven Experiences. With three key focus pillars:  recruitment, engagement and retention, you will be responsible for leveraging our CRM data to provide relevant content to our consumers at the right time across the digital touchpoints. As a Digital & CRM intern you will work within the L’Oréal Digital team, with close connections to the L’Oréal brand teams. Key responsibilities include: 

• Manage CRM campaigns: execute CRM campaigns for the L’Oreal Dermatological & Luxe divisions based on the CRM calendar
• Grow our consumer database: support new recruitment initiatives 
• Drive consumer loyalty: support with the creation of and execution of engagement and retention strategies
• Analyze consumer data & campaigns: obtain insightful findings to enhance our consumer understanding for future initiatives 
• Coordinate with stakeholders: ensure all CRM activations are managed on time and in alignment with key stakeholders
• Initiate Test & learns: determine new A/B testing strategies for CRM campaigns & initiate new opportunities to recruit, engage and retain

Profile:

• University education (WO), preferably in Business Administration, (Digital) Marketing, Communications, Economics, Consumer Psychology.
• Organized, great attention to detail and highly motivated 
• Strong communication skills
• Fluent in Dutch is a must, French is a plus
• Affinity with beauty is a plus
• Available full-time for a period of 6 months

What you can expect as an intern:

• Intern Development Program including evaluation moments, access to e-learnings and mentorship from your manager to foster your early career.
• Pay of 1000 Euros per month.
• 6 paid holiday days.
• Fully reimbursed travel expenses.
• One day a week of work from home.
• Discount on our products at our L’Oréal Groupe Employee Store.
• And a laptop.

What to expect in terms of application process

When you apply for a marketing role at L'Oréal, think of it as the first step.

• We'll review your application and if there's a potential fit, we’ll invite you to a first HR interview to learn more about you.
• Based on your aspirations and our needs, we'll determine which of our four divisions – Consumer Products (CPD), L’Oréal Luxe, Professional Products (PPD), and Active Cosmetics (LDB) – would be the best fit. Each division focuses on different brands and customers, offering diverse opportunities for your career journey.
• Once we've identified a potential match, we'll share your profile with the hiring manager.
• If the hiring manager is interested in your profile, we'll set up an interview for you to meet.
• And if everyone agrees you're the perfect fit, we'll make an offer!

Want to know more first?

Visit our career website, our other internship opportunities, or ask the Study Association of your University when you can meet us on a Campus event!