INTERNAL COMMUNICATIONS AND ENGAGEMENT MANAGER
At the heart of our company lies a dedication to innovation and progress. In all markets where we operate, we're committed to fostering excellence, empowering talented individuals, and leading the way in various industries.
As the world's #1 beauty company, we are embarking on a transformative journey that embraces sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing the power of technology, data, and science to tackle global challenges while staying true to our social and environmental commitments.
With 86,000 dedicated employees spread across 150 countries, L'Oréal leads the global beauty industry and pioneers’ beauty technology. Our portfolio comprises 36 international brands grouped into four divisions. For over a century, we've been committed to making beauty accessible to all, and our goal is to reach another billion consumers worldwide through innovation.
A DAY IN THE LIFE
No two days are the same, but every day brings the opportunity to connect, inspire, and drive engagement across L'Oréal UK & Ireland. As our Internal Communications Manager, you'll be at the heart of our employee experience, with responsibilities including:
- Crafting Engaging Campaigns: You'll develop and implement compelling internal communications campaigns across diverse channels – from impactful emails and inspiring events to dynamic digital platforms. Your goal will be to inform, engage, and motivate our employees, reinforcing our purpose and values.
- Driving Strategic Execution: Collaborating closely with the Head of Internal Communications, you'll play a key role in executing our overarching internal communications strategy, ensuring seamless alignment with both global directives and local UK & I business objectives.
- Channel Management & Digital Creativity: You'll oversee the daily management of our internal communications channels, ensuring they remain current, relevant, and engaging. As a digital content creator, you'll leverage platforms like Photoshop or Canva to design striking visuals and content that amplify our messages.
- Unearthing Inspiring Stories: With an inherent sense for storytelling and news, you’ll proactively identify and share inspiring narratives from across the business, fostering a strong sense of pride and belonging. You'll ensure critical business updates, policies, and initiatives are communicated effectively and through the most appropriate channels.
- Measuring Impact & Innovating: You'll utilise data and insights to meticulously track the effectiveness of our communications efforts, quickly identifying areas for improvement and challenging traditional tactics with fresh, innovative ideas to continuously enhance our strategy.
- Strategic Partnerships & Event Planning: You’ll partner with senior leadership and key stakeholders across functions – including DEI, Sustainability, HR, and our brands – to develop communication plans aligned with business priorities. You’ll also support the organisation of high-impact internal events from concept to delivery, managing logistics, messaging, and stakeholder briefings.
WHO YOU ARE
You are a dynamic and influential professional ready to make a significant impact on our employee journey. You possess:
- A Natural Communicator & Gifted Writer: You have excellent verbal communication skills and a proven ability to craft compelling written messages, tailoring your tone and content for diverse audiences.
- A Creative & Strategic Thinker: You're brimming with fresh ideas, enjoy finding innovative ways to engage employees, and can always see the bigger picture, developing communication plans that directly support overall business objectives.
- A Problem-Solver & Self-Starter: You view challenges as opportunities, seamlessly juggling multiple priorities, and effortlessly shifting between strategic planning and tactical execution.
- A Collaborative Connector: You thrive in a team environment, enjoy working with others to achieve shared goals, and are curious about connecting messages and people for a unified "One L’Oréal" vision. You're keen to build and leverage a strong network of contacts.
- A Trusted & Ethical Advisor: You act in line with our Ethical Principles, offering solutions and expertise while confidently challenging existing ways of working.
- Results-Oriented: You're passionate about making a difference and driven to see your work have a positive impact on the organisation.
- Proven Experience: You bring 6+ years of experience in a creative communications role or a related field, ideally within a fast-paced, matrixed organisation.
- Digital Proficiency: You're proficient in design platforms such as Canva, Photoshop, or InDesign. Experience with Adobe Campaign Manager and video editing abilities would be a significant advantage.
WHAT WE OFFER
Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.
Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.
Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!
WHO WE ARE
L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty, where diversity and purpose come together to create meaningful impact.
Our Corporate Division supports the 4000+ strong workforce in the UK & Ireland. It’s a fast-paced and dynamic environment when you’ll have visibility over our 4 Divisions and play an integral role in moving our business forward. Our founder Eugène Schueller once said that “a company is not walls and machines, it’s people, people, people”. Joining our corporate teams means joining the world leader in beauty, at the cutting edge of innovation. But above all, it means becoming part of a team of talented and inspiring people.
HOW WE RECRUIT
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal
We are a Disability Confident Employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum/essential criteria for the role. You can let us know if you would like your application to be considered under the Disability Confident Scheme within your application.
