As a big leading multinational company, we are pushing boundaries in the world of traditional and digital strategies with a spark for genuine creativity. There are no two days alike and that's what gets us excited every morning. That means working here is challenging, invigorating, and rewarding. We are one group, but with many opportunities. Join us and became a part of a group of 158 nationalities speaking 58 different languages through 140 countries! Having 36 iconic international brands in our Group portfolio makes your adventure limitless!

Discover the world of L’Oréal by applying for:

E-commerce Specialist (m/f)

Based in our office in Zagreb

YOUR ROLE:

We're looking for a new colleague (m/f) who will be the part of our L’Oréal Professional Products Division.  Position of E-commerce Specialist requires motivated, agile and organized person who will be responsible for:

• Building, managing, and developing E-Commerce strategy in cooperation with Brand Business Directors, Commercial Director, and Country Directors to achieve the targeted sales revenue by increasing the brand’s online presence and respecting the omnichannel strategy for the concrete market.
• Analyzing the performance of the brands in E-commerce and following up on KPIs like traffic, conversion rate, engagement, average order value etc.
• Defining the client development and strategic roadmap.  
• Building, negotiating, and executing with excellence a JBP with key E-commerce partners.
• Managing promotional budget for E-commerce.
• Building sustainable long-term relationships with key E-commerce partners and securing the best-in-class presence of our brands on E-com customer websites.
• Proactively looking to expand the E-Commerce customer base.
• Building and implementing yearly brand activation plan on various markets: launches, top-opportunities, and activation initiatives in E-com. 
• Running digital development/launch projects based on division digital strategy and brand brief (responsible for project management, new functions, but not content)
• Assuring compliance with legal, technical & corporate guidelines of all digital assets
• Following up on performance and proposes development of ecosystem to improve user experience, security, stability, campaign performance, cost efficiency. 
• Implementing, updating, and training on all corporate digital tools for the Division. 
• Assuring the efficiency of brand campaigns & activities (media, CRM, social) by consulting the brands, cooperating with & challenging creative & media agencies and social media team.
• Supporting the media brief creation by providing digital insights, digital consumer journey approach, KPI/goal propositions, and challenging digital media plans.
• Ensuring delivery of data, reports and consistency of all digital subjects to CDO

YOUR JOB MISSION:

With us, you’ll strive and drive. You’ll try, might fail, try better to succeed. You will never do it alone, but with our inspiring teams. At L’Oréal, you get down to every task as if you're the leader of that project - no matter what your title says. We want you to grow beyond your limits by creating an environment where you are inspired to learn, to challenge the status quo and to make your ideas as best practice. We want to spread your wings by constantly exploring and upgrading yourself in various areas.

THE IDEAL PROFILE:

• Has at least 2 to 5 years of similar experience
• Holds a Bachelor’s or a Master’s Degree
• Has a strong background in e-commerce platforms and digital commerce fundamentals 
• Is familiar with website analytics tools (e.g., Google Analytics)
• Has experience with setting up and optimizing Google AdWords and DoubleClick campaigns
• Has experience leading and managing SEO/SEM, marketing databases, email, social media and display advertising campaigns
• Has experience in optimizing landing pages and user funnels, as well as A/B and multivariate experiments
• Has project management experience and is able to analyze performance and define action and development plans 
• Has good knowledge of Canva, Photoshop and Figma Design
• Is familiar with Wordpress or other CMS 
• Has strong analytical and problem solving skills and is a data-driven thinker
• Has excellent negotiation and communication skills and is a team player
• Has good computer skills (Microsoft office with focus on Excel, Outlook)
• Is creative, results-oriented, proactive and stays up to date with industry trends in digital marketing
• Is advanced in English language

WONDERING WHO YOU WOULD WORK WITH?

Our L'Oréal Adria Balkan dream team is based throughout several countries (Bosnia&Herzegovina, Bulgaria, Croatia, Serbia and Slovenia), speaking more than 7 languages, and united towards one ambition – creating L’Oréal, for the future!

On this position, you would be based in Zagreb as a part of our L’Oréal Professional Products Division, but you would closely collaborate with passionate and engaged colleagues throughout all our countries, that are experts in their respective fields and that are driving excellent market performance results in a highly ethical, friendly, and inspiring environment!

We’re proud to say that L’Oréal Adria Balkan region is winner of several „Zlatni indeks“ awards in Croatia and recognized as one of top employers in Serbia with recognition „Vrh poslodavac“!

WHAT WE CAN OFFER YOU?

You might be a cosmetics junkie — or you might not. You can be an introvert or an extrovert. The point is, whoever we are, we are all a team and we’re always here to help, celebrate and cheer one another! That’s what makes the glue of L’Oréal: the people. But apart from that, we also appreciate and share our love for:

• Numerous opportunities for constant learning, with many online&offline educations!
• Our colleagues. They will be like your second family. P.S. we enjoy our team buildings and informal gatherings as well!
• Love for food. Fresh fruit for the breakfast? Many coffee machines (or space to cook your own turkish coffee!) and our cozy lunch spaces? Yes, we have it 😊
• Our Share&Care program. It serves to offer numerous benefits to protect us and our health, to give us balance in personal life and workplace as well😊
• Flexibility. As simple as that – from flexible working hours, to possibility of remote working, to Sunny Fridays during the summer where we enjoy shorter Fridays!
• We don't have to mention working with top international brands in the business, and the most passionate professionals in the industry?
• The fact that there's (usually) no such thing as standard career path. Each of us has the opportunity to be empowered and to lead the change we want to see within the biggest beauty company in the world!

Find more about our projects & brands that we’re so proud on, and our Adria Balkan region on this LINK!

OUR VALUES

Passion, innovation, entrepreneurial spirit, open-mindedness, quest for excellence and responsibility are in L'Oréal's genetic code.

If you are ready for this challenge apply by sending your CV and cover letter in English by 05.09.2024.!

Only short listed candidates will be contacted.
All applications will be treated in the strictest confidentiality.