Portfolio Management Officer, IT Data & Analytics

Geography
North Asia (NA) and SAPMENA (South Asia Pacific, Middle East, and North Africa)

Job Objectives
The Data & Analytics IT Domain PMO will be responsible for the governance of the Zone Data & Analytics IT project portfolios and implementation of the Zone IT Transformation program’s initiatives in North Asia and SAPMENA. The role also supports financial management, budgeting, contract management, and reporting.

The position requires collaboration with Zone Data & Analytics IT team, Group/Zone hub IT teams, IT finance/controlling, business partners, external partners, and the NA & SAPMENA CIO Office. The PMO will organize governance cadences, involve sub-team leads, and support communication and coordination for internal events.

Key Missions

• Advocate the highest standards of IT portfolio management to ensure value creation for the business

• Support financial management of project portfolios across the domain

• Ensure effective communication across the Zone

• Support CIO Office and Employee Experience activities

Key Job Accountabilities

• Own, animate, and facilitate IT governance for the Zone Data & Analytics IT domain

• Support management of the domain IT roadmap and portfolio: governance, committees, cadences, dashboards, and KPIs

• Strategically manage Group and Zone stakeholder IT initiatives and requests

• Act as a proactive Zone IT partner by engaging with internal and external partners

• Prepare for strategic planning, budget planning, Group CPP, Zone CPP, Domain Review, Governance Meetings, Project Review, and IT Zone Mancom

• Manage contracts with external partners, especially budget consumption, in collaboration with demand, delivery, solution, and BAU leads

• Track, measure, and communicate the value delivered by Zone IT initiatives

• Drive the budgeting process across the Zone and ensure timely completion

• Support financial management and reporting while working with IT finance controllers

• Lead internal communications for the domain’s campaigns, initiatives, and events

• Drive agile/product transformation within Zone IT team and domain

• Partner with the CIO office to champion demand-to-project and demand-to-enhancement workflows

Preferred Profile / Skills

• Results-driven, with prior PMO experience in a regional organization or IT domain

• Able to manage multiple priorities as an independent self-starter with excellent time management in a rapidly evolving business environment

• Strong relationship-building skills, able to collaborate with cross-functional stakeholders and teams at different maturity levels

• Empathetic and influential with stakeholders’ challenges and needs

• Able to contribute strategically, tactically, and operationally

• Effective communicator with change management experience

• Ability to challenge strategic plans where suitable

• Knowledge of project and product management methodologies

• Sound understanding of project finance and IT budgeting processes

• Knowledge of communication and learning functions

Technical Skills

• ITSM/PPM tools (ServiceNow)

• Microsoft Office Suite (Project, PowerPoint, Excel, Word, Teams, SharePoint)

• Tools for data extraction and reporting such as Power BI and MS Excel preferred

• CMMI, ITIL, Agile project methodologies (Scrum preferred)