Process Expert (Evening Shift)


Roles & Responsibilities

Launch & Quality Component:

  1. Prepare tasks necessary for initial productions to ensure that coloration-type launches comply with quality parameters within prescribed deadlines.
  2. Ensure that bulk products and Finished Products (FP) of the coloration type comply with their physico-chemical specifications.
  3. Optimize manufacturing processes for coloration-type formulas to ensure they meet our 6 winning pillars (safety, quality, efficiency, losses, hygiene, agility).

Service & Laboratory Component:

  1. Provide Process service on the evening shift (monitoring launches, transfers, washes, adjustments, corrections, recycling, manufacturing support).
  2. Analyze launch bulk products, non-V2 or problematic bulk products (blocked UP) as well as stability & aging samples in the laboratory.
  3. Participate in bulk Non-Conformity (NC) investigations by performing specific laboratory analyses (FTIR, titrations, Karl Fisher, dry extracts, etc.) as well as lab tests.

Job Description

1. Service and Launches:

  • Management of workshop formulas (BOM) in SAP and Standard Operating Procedures (SOP) in Apriso.
  • Follow-up with R&I for standard requests and the issuance of Officializations.
  • Follow-up with the Pilot for the issuance or modification of SP (Specifications & Processes).
  • Validate the control ranges for launch formulas and modified specifications and report novelties.
  • Write Operating Modes on our various equipment according to our modules and the requested production sizes for the service.
  • Monitor initial productions on the floor with manufacturers.
  • Report and optimize non-winning pillars following initial productions (modify workshop formulas, processes, transfers, washes, re-evaluation of standards, etc.).
  • Ensure that initial production samples are sent and approved by R&I.
  • Validate formulas and processes with a view to moving them to V2 status.

2. Adherence to Standards:

  • Review bulk and FP non-conformities, investigate root causes and establish action plans.
  • Daily monitoring of quality risks with UPs and the laboratory.

3. Continuous Improvement:

  • Optimization of operating modes based on winning pillars and Hero SKUs.
  • Build relationships with teams (UPs, Process Experts from other plants, Pilot, R&I) to improve our internal processes and KPIs.
  • Support the laboratory for investigations and the development of new methods.

4. Laboratory Service:

  • Perform laboratory analyses of bulk products on the evening shift.
  • Offer Process support during bulk product anomalies and manufacturing requests on the evening shift.
  • Participate in bulk NC investigations by conducting specific laboratory analyses and lab tests to determine root causes and propose corrective measures.
  • Perform laboratory analyses on stability & aging samples and manage NCs.


Training Requirements:

  • Bachelor's degree in Chemistry or Chemical Engineering.
  • Relevant plant experience in Process Expertise, laboratory, and/or production.
  • Additional training will be required as needed (Process Expertise, Cosmetic Technologies at the plant, Bulk and Raw Materials Laboratory).
  • Must master our internal quality procedures and tools (SAP, Apriso, Istrac, MODOP).
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