Calling all innovators, disruptors, and dreamers! For over 100-years, we’ve been transforming, fueled by data, tech, innovation, and science. Together, we solve complex challenges at scale, while staying true to our commitments to society and the planet. Do you want to be challenged and developed within your area of expertise? Are you passionate about consumer-centricity and driving strategic insights? Do you have a flair for hacking consumer trends and translating them into actionable business strategies? If so, we have an exciting opportunity for you as a Consumer Insight Manager at L'Oréal.

Your mission

As a Consumer Insight Manager, you will play a pivotal role in increasing consumer centricity within our organization. You will be responsible for conducting consumer research studies  , delivering insightful and actionable results, and activating consumer insights across our four divisions. Working closely with our agencies, you will ensure the methodology and deliverables are of the highest quality. In this role, you will collaborate with various stakeholders, including Marketing Brand teams and Business Development, to drive brand performance, media strategies, and go-to-market activations. Your expertise in consumer understanding will be instrumental in shaping our organization's learning and facilitating insight activation through presentations and workshops. The position reports to the Nordic Consumer & Market Insights Manager.

You will…

•    Conduct consumer research projects in collaboration with agencies.

•    Build strong partnerships with divisions to drive the insight and learning agenda.

•    Deliver insightful and actionable results from consumer research projects.

•    Proactively share powerful consumer understanding with divisions and brand teams.

•    Lead digital research tools for social listening and activate learnings and trends.

•    Establish effective and efficient business relationships with research agencies. 

You bring…

•    Marketing background, preferably in consumer marketing and brand management (FMCG or similar industry).

•    Minimum of 5 years of experience in activating consumer and brand studies.

•    Passionate and curious about insights.

•    Strong analytical skills, incl. ability to transform data into valuable information for business decision-making.

•    Excellent interpersonal skills alongside strong communication skills.

•    Ability to connect the dots and draw conclusions from multiple data sources.

•    Project management skills with the ability to multitask and oversee  deliverables and deadlines.

•    Experienced user of Microsoft Excel and PowerPoint .

•    Experience in market and consumer research is advantageous but not mandatory.

If you are ready to make a significant impact on our organization's consumer-centricity and drive strategic insights, apply now! We look forward to welcoming you to our team.

We are looking for our new Consumer Insight Manager to start as soon as possible. The employment is permanent and located in our Copenhagen office. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait to apply! We welcome everyone to apply for a job at L’Oréal no matter your gender, ethnicity, physical abilities, religion, or sexual orientation.

What’s in it for you?

We offer you a great level of responsibility from the very start, challenges, and opportunities including an individual career plan, coaching leadership, an extensive catalog of training and e-learnings, competitive personnel benefits, modern offices, and a dynamic and international working environment with engaged and skilled colleagues. Our Nordic organization counts close to around 950 employees based in the four Nordic capitals, Denmark being the Nordic headquarters and counting 500 employees, L’Oréal Sweden with 230 employees, L’Oréal Norway with 140 employees and L’Oréal Finland with 100 employees. 

Who are we?

Leading the world in beauty and pioneering the world of beauty tech; we have more than 90K employees across 150 countries on five continents and have a unique international portfolio of 37 brands. The Group generated sales amounting to 41.18 billion euros in 2023, and e-commerce accounted for 28% of the Group’s sales. We push boundaries and move fast globally to stay ahead of the game. As the market leader, we continuously deliver innovation and digital solutions that can bring beauty to all people around the world. L’Oréal truly embraces entrepreneurship, and you’ll have the chance to conceptualize ideas and bring them to life in an agile way not least through continued digital innovation. Your job will be your innovation playground.   

What we do at L’Oréal always has a big impact. At L’Oréal, we define success as making a positive, conscious impact. We’ve been recognized as the World's most ethical company in the world by Ethisphere®. For the seventh time in a row, L’Oréal has been recognized as a global leader in sustainable development by the international non-profit organization CDP® in three areas: combating climate change, sustainable management of water, and protecting forests, for the fourth year running. In 2023, L’Oréal was for the 6th consecutive year recognized by the Bloomberg Gender-Equality Index (GEI) for having successfully created an inclusive and equal work environment. We believe diversity fosters creativity and accelerates innovation. To ensure that our products meet the needs of every form of beauty in every culture, our team members must be as diverse and inclusive as the world itself.  For us, our job is more than just a job, it is about building a better future for others and our planet.   

Freedom to Go Beyond. That’s the Beauty of L’Oréal.