B2B E-commerce Performance and Insight Manager, L’Oréal Professional Products Division
Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.
A Day in the Life
Situated within the central CDMO team and reporting to the B2B Director of the Professional Products Division, you will be the strategic link between data and business growth. Your core mission is to transform ecosystem data into actionable strategies that directly drive business growth across our e-commerce platform live in 40+ countries, L’Oréal Partner Shop (LPS), and our Global Learning hub, Access , all of it powered by data.
Your key responsibilities are :
• Strategize & Monitor: You will define the strategic performance framework for the entire B2B ecosystem, creating a holistic view that guides strategic decisions and fuels business growth.
• B2B Performance: You will define and monitor the KPIs for the entire ecosystem, transforming complex data into a clear performance narrative that guides strategic decisions and fuels business growth.
• Analyze & Generate Insights: You will build a single source of truth from all platform data, uncovering deep insights to inform product development, activation strategies, and new commercial opportunities.
• Test & Activate: You will lead a strategic A/B testing roadmap, ensuring insights are scaled globally to optimize the user journey and maximize commercial impact.
• Management & Stakeholder Alignment: You will manage and animate the global B2B performance community, ensuring strong alignment with zones, brands, and technical teams to achieve shared business objectives and foster a data-centric culture
We Are Looking For
You are a strategic thinker with a strong commercial mindset, skilled at bridging the gap between technical data and business objectives. We are looking for someone with :
• A highly experienced profile with 8+ years in e-commerce or digital platforms, with a focus on translating insights into business growth.
• An analytical ability to transform complex data from multiple platforms (especially GA4) into clear commercial recommendations.
• Proven expertise in E-commerce, Data & Analytics, and Consumer Journey Mapping.
• Strong skills in Performance Measurement, defining and monitoring KPIs to drive strategic decisions and optimize the user journey.
Stakeholder Management : The ability to lead and unite a global community of experts, ensuring alignment across various teams and markets
• Fluency English and French (a plus) is required for this global role.
What’s In It For You
- A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
- Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
- An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
- A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference
Who We Are
L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
At L'Oréal Professional Products Division, we have more than 115 years of avant-garde to define the present and shape the future of professional beauty. We are an open space for innovation and technology while we take care of the planet, creating more hope and less waste, we create as unique experiences in every channel, just as unique as you are. We are the cutting edge.
We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.