For 115 years, L’Oréal, the world’s leading beauty player, has devoted itself to one thing only: fulfilling the beauty aspirations of consumers around the world. Our purpose, to create the beauty that moves the world, defines our approach to beauty as essential, inclusive, ethical, generous and committed to social and environmental sustainability. With our broad portfolio of 37 international brands and ambitious sustainability commitments in our L’Oréal for the Future programme, we offer each and every person around the world the best in terms of quality, efficacy, safety, sincerity and responsibility, while celebrating beauty in its infinite plurality.
With more than 90,000 committed employees, a balanced geographical footprint and sales across all distribution networks (ecommerce, mass market, department stores, pharmacies, perfumeries, hair salons, branded and travel retail), in 2024 the Group generated sales amounting to 43.48 billion euros. With 21 research centers across 13 countries around the world and a dedicated Research and Innovation team of over 4,000 scientists and 8,000 Digital talents, L’Oréal is focused on inventing the future of beauty and becoming a Beauty Tech powerhouse.
Present in India since 1994, L'Oréal India is a 100% subsidiary of L'Oréal S.A. Today, L'Oréal India is present on all distribution channels with 26 brands, available in consumer channels (L'Oréal Paris, Garnier, Maybelline New York, NYX Professional Makeup); in hair and beauty salons (L'Oréal Professionnel, Matrix, Kérastase, Redken); in selective distribution (Kiehl's, Lancôme, Yves Saint Laurent), CeraVe in pharmacies and drugstores, and perfumes and make-up sold through L'Oréal International Distribution (Armani, Prada, Valentino, Ralph Lauren, Diesel, Victor & Rolf, Mugler, Azzaro, Maison Margiela, Cacharel, Guy Laroche, Urban Decay, Paloma Picasso, Youth To The People).
L'Oréal India employs more than 1,800 people in its offices in Mumbai, four regional offices, two production plants in Chakan (Maharashtra) and Baddi (Himachal Pradesh), and Research and Innovation centers in Mumbai (Maharashtra) and Bengaluru (Karnataka).
In India, L'Oréal's Corporate Social Responsibility (CSR) initiatives are built around three pillars: empowerment, environment and education. Our efforts are aimed at improving the condition of marginalized communities, empowering women, and fostering sustainable development. In addition to the group's CSR commitments, L'Oréal's brands (L'Oréal Paris, Garnier, Maybelline New York, Kérastase, Matrix, L'Oréal Professionnel) are also leading community impact initiatives in India.
In our journey, we are looking for talented individuals who can lead us on this mission.
Would you like to be a part of the adventure?
Job Title: Manager-Value Added Services (VAS) Planning and Execution
Location: Mumbai
Job Summary:
The VAS Planning and Execution Manager is responsible for overseeing the end-to-end lifecycle of value-added products and services. This includes the strategic planning of promotional sets, limited editions, personalized packaging and Testers/Samples, as well as the operational oversight of the execution phase within distribution centers or with external partners. The goal is to ensure high-quality, timely, and cost-effective delivery of customized products that enhance the consumer experience and drive brand loyalty.
Key Responsibilities:
1. Strategic Planning & Forecasting
- Collaborate with Division Supply Chain, Product Development and Marketing teams to define the VAS roadmap (e.g., holiday bundles, influencer kits, liquidation SKUs).
- Analyze historical data and sales forecasts to determine required capacities, labor needs, and component requirements.
- Translate marketing concepts into feasible technical specifications for production.
2. Production & Execution Management
- Supervise the daily operations of VAS activities, ensuring production schedules are met in alignment with product launch dates.
- Manage relationships with third-party logistics providers (3PLs) or internal production teams to ensure execution excellence.
- Monitor production progress and proactively resolve bottlenecks or material shortages.
3. Procurement & Component Management
- Oversee the sourcing and inventory management of non-saleable components such as ribbons, boxes, specialized labels, and inserts.
- Work with the Procurement team to select vendors that meet quality standards and sustainability goals.
- Ensure "Bill of Materials" (BOM) accuracy for every VAS project.
4. Quality Control & Compliance
- Establish and enforce rigorous quality standards for finished sets to ensure they reflect the brand’s premium image.
- Ensure all VAS activities comply with local regulations, safety standards, and environmental sustainability guidelines.
- Conduct regular audits of the assembly lines and finished goods.
5. Financial Oversight & Cost Optimization
- Manage the VAS budget, tracking labor costs, material expenses, and overheads.
- Identify opportunities for process optimization and "Value Engineering" to reduce costs without compromising quality.
- Analyze the Return on Investment (ROI) of specific VAS activities in collaboration with Finance.
6. Continuous Improvement & Innovation
- Drive digital transformation within VAS operations (e.g., implementing tracking software or automation in kitting).
- Stay abreast of industry trends in personalization and sustainable packaging.
- Implement Lean Six Sigma methodologies to improve throughput and reduce waste.
Required Profile & Competencies:
Education & Experience:
- Master’s degree in supply chain management, Engineering, Business Administration or a related field.
- 7–9 years of experience in supply chain, logistics or production management, preferably within the cosmetics, luxury, or FMCG sectors.
- Proven experience in planning and managing complex projects with multiple stakeholders.
Technical Skills:
- Systems Knowledge: Proficiency in ERP systems (SAP preferred) and Warehouse Management Systems (WMS).
- Project Management: Strong grasp of project management tools (MS Project, Trello, or Asana).
- Analytical Skills: Advanced Excel skills and the ability to interpret complex data sets to drive decision-making.
- Technical Understanding: Knowledge of packaging materials, printing processes, and assembly line mechanics.
Soft Skills:
- Agility: Ability to thrive in a fast-paced environment with shifting priorities.
- Communication: Excellent negotiation and interpersonal skills to bridge the gap between creative marketing teams and industrial operations.
- Attention to Detail: An uncompromising eye for aesthetic quality and precision.
- Leadership: Experience in managing cross-functional teams or external vendors.
L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.