Job Title Manager, GK Sr. Tech Lead

Division: IT Applications, O+O Office

Location: Berkley Heights, NJ

Who We Are: 

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal, our IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends. They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing. You never stop learning at L'Oréal IT because things change at the speed of light! Come join our dynamic team!

What You Will Learn:

This position will provide technical leadership as well as “hands-on” in development of GK Retail platform and its integration along with Level 3 based system support for L’Oreal 700 B2B Salon Centric store’s operations.  This position will drive the technology strategy for Salon Centric / GK landscape and ensure completion of development lifecycle of Retail IT projects in harmony with the requirements across other applications integrating with GK Omni POS.

Key Accountabilities and Responsibilities:

• Oversee day to day design and build activities including post-launch monitoring, from software maintenance to upgrading and improvement of GK POS application
• Write and update source-code behind integrations to support real time (and file based) data exports and imports in and out of GK POS system

• Lead the analysis, redesign, and implementation strategies for GK POS affected by the SAP NEO migration
• Create detailed architectural roadmaps and documentation applicable to Salon Centric projects, outlining current and future states
• Collaborate with the Integration Lead to design and validate new API-based integration approaches, and to ensure data consistency and accuracy in new workstreams
• Manage product deliverables through development lifecycle from estimation to delivery and hypercare liaising with offshore development teams and ensuring consistent progress and quality
• Exhibit flexibility and creativity in problem-solving, with a strong willingness to learn and adapt.
• Provide expert guidance on retail application functionality, data integrity, and system efficiency.
• Communicate effectively with stakeholders, translating technical details into business-relevant language
• Actively promote and support transformation of the team to adapt to new agile ways of working and shifting focus to Product Oriented Development

• Follow Project or Product Management methodology managing tasks and activities within the team displaying flexibility with either Agile, Waterfall methodologies or a hybrid 
• Collaborate with other zone and global L’Oreal teams on change management, vendor management and ensure timely delivery of various tasks, projects as well as Level 3 Support requests and incidents
• Actively participate in business and technology planning sessions to identify future needs adhering to a technology strategy and delivery roadmaps, including Innovation
• Handle multiple issues/tasks/projects of varying size simultaneously and effectively communicate status to stakeholders and management 
• Adhere to company’s internal policies and initiatives including Diversity, Equity and Inclusion and Sustainability

What We Are Looking For:

Required Qualifications:

• Expert level of Systems’ Architecture and IT Project Lifecycle
• Mastery in GK Omni Point-Of Sales Platform / Solution (CEGID or other Point-Of Sale platforms experience is a big plus)
• Expert level of SQL Server Development (PostgreSQL), including Stored Procedures, Triggers, Functions, Assemblies
• Expert level of deploying integrations with ERP systems (SAP ECC, S4, P360) 
• Strong Design and Development of Web APIs (Rest and SOAP) employing OAuth2.0 authentication methods whenever possible.
• Strong Experience with Batch, PowerShell, VB Scripting as well as Java Script and Python
• Working experience with Business Intelligence applications, SQL based SSRS, SSIS or other ETL tools

• Working Knowledge of VB.Net / C#.NET, Java Script, HTML
• Working Knowledge in DevOps tools (GitHub, Azure DevOps)
• Proficiency in creating technical documentation and building flow charts  

• Retail background or experience working in the Retail environment
• Heavy background in Agile Transformation and POD formation is a big plus

Preferred Qualifications:

• Strong organizational, analytical, process oriented and creative problem-solving skills
• Extensive experience troubleshooting, collaborating and sharing knowledge with colleagues and peers 
• Excellent verbal and written communication skills 
• Ability to communicate with internal and external IT and the business partners
• Project management experience at an enterprise level implementing integrated business processes that leverage system capabilities and best practices.
• Ability to work in a fast-paced multi-tasking environment demonstrating a high level of time management and organizational skills
• Flexibility and willingness in making necessary compromises to accomplish a common goal

As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Additional Benefits Information As Follows:

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)  
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home) 
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)  
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)  
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)  
• Employee Resource Groups (Think Tanks and Innovation Squads)  
• Access to Mental Health & Wellness Programs   

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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