The Artistic & Portfolio Manager is a crucial role for the Professional Products Division at L'Oréal UKI. You will be primarily responsible for driving and managing accounts within our portfolio, a group of top British & Irish Hairdressers recognised for their Artistic and Technical excellence in professional hairdressing.

As part of the Education and Professional Development team, The Artistic & Portfolio Manager role will report to the Head of Events and Portfolio for the Division, with strong ties to both the Education and Professional Development (EPD) team and L’Oréal Professionnel Paris (LPP) brand. The role works alongside Events, Communications, Brand and Education in the promotion and smooth running of artistic opportunities for salons and artists. This is a truly an all-round in-house position that will give the right candidate experience working with the key players in the hairdressing industry. 

WHO WE ARE 

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. 

In the Professional Products Division, our mission is to be the partner of choice for the professional hair industry. Inspiring stylists and creating desirability amongst consumers with meaningful brands. We’re the founding Division for the L’Oréal group, with a rich  history over 110 years. The 8-brand portfolio includes the likes of L’Oreal Professionnel, Kérastase, Redken and Matrix and the division is universally known for exclusively supplying salons and other professional customers with the most advanced technologies in hair and beauty products. 

A DAY IN THE LIFE

Purpose of the role:

Driving and managing accounts within our portfolio, a group of top British & Irish Hairdressers recognised for their Artistic and Technical excellence in professional hairdressing. Amplifying artistic PPD initiatives in order to build brand loyalty with the top Industry influencers, and to generate positive social, online and editorial coverage of all artistic activities across different media channels

You will:

•    Assume responsibility for driving, tracking and managing an artistic program of events and diverse activities exclusively built for our top artistic accounts.  This includes management of key sponsorship activities such as a long-standing partnership with Central Saint Martins & Graduate Fashion week, and managing prestigious client events such as congress events, exclusive product launches & corporate hospitality (as applicable)

•    Ensure cohesion and be main point of contact between Marketing, Education, Commercial, Comms & Events on all key account activities and identify, recommend and pitch which hairdresser or hair teams for each activity

•    Be responsible for development and implementation of an integrated strategy within the division and brands working with the Head of Events and Portfolio and EPD GM

•    Grow YOY coverage & social advocacy to ensure the division’s artists voices and influence are amplified for the mutual benefit of their development and to drive PPD’s B2B and B2C reputation. 

•    Regular reporting of Social/Online reach and engagement figures along with coverage reporting to the Business

•    Plan and develop the evolution of the Portfolio brand.

•    Manage the professional relations with guest artists and top accounts

•    Actively PR, track and monitor all initiatives with clear and quantifiable KPIs with a data driven mindset.

•    Event management from inception to execution of high-profile events including for the most prestigious group of salons and artists for the division. 

•    Budget management of events and projects.

WHO YOU ARE

The ideal candidate will have superb client management, communication skills and social media expertise. Trade media and/or PR experience with an awareness and strong understanding of the hairdressing Industry is preferable. 

•    Strategy: ability to strategise the Artistic & Portfolio roadmap through performance analysis, always linking back to the PPD UKI Frame.

•    Excellent communication skills:  ability to build genuine relationships at all levels, to actively listen, question and influence people in a constructive way.

•    Organisational skills: ability to plan, co-ordinate and react quickly to changes, to prioritise, juggle multiple projects and manage your own workload.

•    Attention to detail: ability to analyse a situation, to draw conclusions and communicate messages succinctly.

•    Integrity and professionalism: to act as an ambassador for the division and to liaise with clients both proactively and reactively.

•    Risk management:  risk awareness and the ability to build contingency into plans both from a logistical and a reputational point of view.

•    PR & Comms expertise: account manager level experience in PR comms / client liaison experience.

•    You will need to have a collaborative, “can do” attitude including the practical, hands on application of PR and Events skills (mail outs, sending products, packing boxes etc)

WHAT WE OFFER

Our people are at the heart of everything we do and play a vital role in the success of our company. We are committed to offering you a package that is fair, competitive, and equitable to help support you to do what you love most, achieve your goals and become the best version of yourself. 

Our range of optional benefits include money-saving offers and exclusive discounts, in addition to health & wellbeing support, development opportunities, flexibility, and leave entitlements. You will also have access to private medical and dental insurance, an enhanced pension, 25 days annual leave increasing after 3 years’ service, an online staff shop with up to 60% off products, access to incredible trainings and monthly talks, enhanced family leave provisions as well as up to 4 weeks paid fertility leave. We also have app partnerships with Thrive for mental health and Peppy Menopause support and an employee assistance service available to all employees for if and when you need it.

HOW WE RECRUIT

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.