Sales & Business Development
Full - Time

As a big leading multinational company, we are pushing boundaries in the world of traditional and digital strategies with a spark for genuine creativity. There are no two days alike and that's what gets us excited every morning. That means working here is challenging, invigorating, and rewarding. We are one group, but with many opportunities. Join us and became a part of a group of 158 nationalities speaking 58 different languages through 140 countries! Having 36 iconic international brands in our Group portfolio makes your adventure limitless!

Discover the world of L’Oréal by applying for:

eCommerce Key Account Manager (m/f)

Location: Sofia


  • Build strong relationships with e-commerce partners for a dedicated territory and e-Pharmacy Channel for several countries within Adria-Balkan
  • Negotiate visibility and activations at e-Retailer sites and via their social channels
  • Build a customized action plan adapted to client needs and focus
  • Analyze and report on sell-out data
  • Content implementation at partners’ websites
  • Achieve set objectives, sell-out evolutions, market shares for the responsible KA
  • Coordination with marketing team on marketing and sales activities and incorporation on e-Retailers (special promotions, campaigns, SEO/SEM, Social Media…)
  • Optimize media strategy and merchandizing strategy: catalog, trade, promotion, in line with the marketing plan  
  • Develop and maintain e-commerce site (e-Retailers and pure players)  
  • Identify new e-commerce trends and opportunities for business growth and implement action plans
  • Activate the right business drivers by tracking and drawing conclusions from specific e-commerce KPIs (unique visitors, conversion rate, profit optimization)
  • Adapt strategy to fit with the nuances of local e-commerce markets and leverage best practices across geographies
  • Ensure that the brand presence and journey online is consistent with overall brand standards and strategy


With us, you’ll strive and drive. You’ll try, might fail, try better to succeed. You will never do it alone, but with our inspiring teams. At L’Oréal, you get down to every task as if you're the leader of that project - no matter what your title says. We want you to grow beyond your limits by creating an environment where you are inspired to learn, to challenge the status quo and to make your ideas as best practice. We want to spread your wings by constantly exploring and upgrading yourself in various areas.


  •     Has a Bachelor’s or a Master’s Degree
  • Has approximately 2-5 years of previous experience in e-commerce business
  • Strong knowledge in sales and digital marketing
  • Excellent computer skills; experience with web analytics tools
  • Experience in key account management
  • experience in budget management
  • and task-oriented person
  • and autonomy
  • Good in developing new ways of working and implementing proven solutions for efficiency purpose, as well as in data analysis, developing metrics and projections based on analysis results
  • Excellent verbal and written communications skills with an ability to present and discuss complex information
  • Fluent in English


 Local, regional or international career and development opportunities.

Amazing learning experience and support from our experts.

Exploring the company culture, acquiring professional and technical skills, sharing experience and gaining expertise that are key to set you on the track to success and vital to L’Oréal growth.


Passion, innovation, entrepreneurial spirit, open-mindedness, quest for excellence and responsibility are in L'Oréal's genetic code.


If you are ready for this challenge apply by sending your CV and cover letter in English.


Only short listed candidates will be contacted.

All applications will be treated in the strictest confidentiality.

  • Vous pouvez postuler à trois offres maximum sur une période de 30 jours consécutifs.
  • Vous ne pouvez pas retirer votre candidature une fois que vous avez postulé, alors assurez-vous de choisir une offre qui correspond à vos attentes !
  • Vous pouvez voir les offres sur lesquelles vous avez déjà postulé dans l’onglet « Votre espace de candidature.
  • Veuillez ne pas créer un nouveau compte avec une adresse e-mail différente. Si vous le faites, vos comptes pourraient être fusionnés et votre dossier de candidature sera supprimé.