Sydney (New South Wales), New South Wales
Full - Time


Reporting to the Head of Customer Supply Chain, this role is responsible for building strong Customer relationships, based on the sharing of information, to deliver great service and optimise stocks and efficiencies over the entire supply chain.

The role brings together a mix of management and hands on tasks to ensure our customers have a best in class experience working with L’Oréal:

  • Follow and track order execution and identify the risks of shortages, working both internally and with our customer to find solutions. 
  • Follow and communicate supply chain performance, initiate and coordinate improvement projects (demand, working capital, physical distribution, sustainability, event planning, digital…)
  • Animate regular supply chain meetings with the Customer at appropriate levels from operational to monthly collaborations, and senior alignment.
  • Coordinate information sharing (quantities and phasing agreement) on cruising products, promotions and launches, between the sales team and the customer.
  • Ensure the alignment of the catalogue and product information between L’Oréal and the customer.
  • Ensure that supply chain processes are aligned between the customer and L’Oréal.


· You will have had 5+ years of Supply Chain experience, with significant roles in multiple operational areas of Supply Chain (Supply, Demand, Customer Care, Projects etc).

· You will have an analytical approach, with the capability to manage detail and complexity in a fast-paced environment

·  You will be able to effectively communicate across all levels of business and be able to manage multiple stakeholders to influence mutually beneficial outcomes.

·  You will be highly customer and solution oriented

·  Previous experience working closely with customers and commercial teams will be advantageous as will a flexible, results oriented approach.


L'Oréal Australia's Operations includes our Warehouse, Customer Care, Master Data and Supply Chain teams. These teams work in partnership with our Divisions to ensure we continuously improve our supply chain and achieve greater agility and efficiency to meet the needs of our clients. Operations have an important responsibility to focus on uncompromising standards of quality control, employee safety and our environmental commitments.

Our 'high street' division, Consumer Products Division, offers a wide range of colouring, hair care, make-up and skincare brands through main retail channels such as supermarkets and chemists with brands like L’Oréal Paris, Maybelline, Garnier, NYX Professional Makeup & Essie.


L'Oréal Australia and New Zealand are part of the L'Oréal Group – the world's largest pure beauty company with over 100 years of history and experience. We are a passionate team in a growing market, working to deliver our mission of Beauty for All through our local portfolio of 29 brands in Australia and 19 brands in New Zealand.

L’Oréal is leading the revolution of the beauty industry, focusing more on emerging technologies & digital transformation for its consumers in a world that is changing rapidly.

L’Oréal is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role.

We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability.

Follow us on Instagram @lorealaustralia

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