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New YorkNew York, NY
Information Systems
Full - Time

L'Oreal USA, Information Technology

Hudson Yards, New York NY

Digital IT, eCommerce Technical Architect & Delivery Lead

Brief Job Description:

L’Oreal Group has aggressively embraced the digital era, and has advanced many leading consumer-facing digital solutions across its business units.  As we prepare for the next phase of our aggressive plans, we seek a highly motivated individual who possess solid technical skills in a highly business focused environment. As a senior member of the product team, the individual will co-lead a product team to implement new features and migrate sites to a modernized architecture. The solutions would enable the transformation of the brand consumer shopping experience in the online/mobile space and help driving sales for L’Oreal USA in terms of increased online conversion, channel penetration and high digital IQ.

The Technical Delivery Lead, Onboarding executes the roadmap for site migrations from LORA to NGLORA, using an Agile Scrum development team.  The Technical Delivery Lead is responsible for maximizing the value of the work of the Development Team, through defining requirements, clearly articulating priorities, and working closely with both the brand and development teams.

Job Responsibilities:

  • Plan and prioritize the migration roadmap based on brand preferences, readiness and availability of features in the technology stack
  • Work to continuously optimize ways of working and to develop a factory model for new site migrations
  • Manage and prioritize backlog at sprint inception and during sprints
  • Assist the team in producing and reviewing necessary documentation artifacts such as FSDs and TSDs for implementation
  • Drive technical reviews for approaches chosen with global, zone, architecture, security and other IT stakeholders
  • Oversee creation and management of functional and technical JIRA stories to inform sprints
  • Conduct kick off meetings with stakeholders for onboarding and UAT activities with clear outcomes and formalized expectations
  • Support key business activities with appropriate technical guidance required on product features and capabilities
  • Ensure successful delivery of sites and features, from both a technical execution & business adoption perspective
  • Ensure product team has requisite resources –both personnel & non-personnel– for each sprint, pulling in SMEs as needed
  • Remove roadblocks, mitigate risks / issues, & escalate as needed but also serve as an escalation point
  • Drive site cutover and launch activities with business, IT and 3rd party stakeholders
  • Update key stakeholders on progress, gather feedback, and manage expectations
  • Evangelize the philosophy of Nextgen architecture to promote reuse of flexible and configurable components, and implement features using existing functionality
  • Work with Program Success Manager to track brand activities related to migration (including merchandising and content)
  • Work closely with the Product Owner to determine feature parity of sites ready to be migrated to the new modernized architecture; build consensus with brand and stakeholders based on time-to-market of features

Job Skills/Qualifications:

  • Bachelor's degree, preferably in Computer Science, Information Technology or related IT discipline
  • 8 – 10+ years of strong development background and architectural experience required
  • Leadership skills to drive a large team and 3rd party providers to execute tasks on time
  • Work experience on product teams and Agile methodology is a plus
  • At least 5 - 7 years of experience delivering digital initiatives and eCommerce sites
  • Deep experience with Web technologies, emerging tech, analytics, performance engineering, enterprise integrations, data conversions, front-end frameworks, mobile tech are a must
  • Certified Salesforce Commerce Cloud Technical / Functional Architect / knowledge of SFCC SFRA preferred
  • Excellent time management and organizational skills and experience establishing guidelines in these areas for others
  • Strong sense of ownership and accountability for the entire eCommerce technical stack
  • Experience working in a high-level collaborative environment and promoting a collaborative environment/approach
  • Managerial experience applying analytical thinking and problem-solving skills
  • Ability to predict challenges and seek to proactively head-off obstacles
  • Experience using business workflow platforms to manage projects, SIT, QA, UAT (JIRA, ServiceNow a plus)
  • Expert level in Microsoft Office Applications, including Project and Visio
  • Excellent communication skills - written, oral and presentation
  • Experience mentoring, coaching and developing rising talent in the technology department
  • Located in NYC, willing to commute to other L’Oreal offices

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email USApplicationAccommodation@support.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.