London, England
Retail Field
Full - Time
05-Feb-2021

Kiehl’s Team Leader/Beauty Therapist London Broadgate Boutique (40 hours / 5 days per week)

Kiehl’s was established in 1851 as an apothecary in the East village of New York. We are a fast-growing brand with an entrepreneurial spirit, dedicated to outstanding service, unique experiences, and giving back to the communities we serve. We want to empower women and men making them feel more confident by offering a personalised and luxury consultation for skincare using our incredible collection of products. You will be part of an expert team driving brand awareness and sales while making each of our customers feel special every day.

You’re passionate about exceptional service and luxury skincare and assisting your managers to achieve results even if you don’t yet have experience in a management role. You’re approachable, friendly and thrive working in a team to create a positive working environment with your colleagues and for your clients on counter.

You’ll have the opportunity to attend Kiehl’s training and education as well as benefit from L’Oréal learning opportunities so you can development yourself within your role, opening up career paths such as becoming a Counter Manager, Business Manager, Boutique management or Area Manager in the future.

Mission:

To provide exceptional service to Kiehl’s customers, achieving sales target and supporting management

To be successful… 

  • Ability to work flexibly during retail hours, which is likely to include evenings, weekends and holidays (except Christmas day).
  • Support the Deputy Manager and Business/Store Manager to ensure the smooth and efficient running of the account.
  • Helps implement strategies from head office and management while supporting the team.
  • Have a desire to learn fundamental product knowledge (features, benefits, usage) and application techniques to provide best results for clients.
  • Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow.
  • Are comfortable to traffic stop when relevant, to share Kiehl’s products with more people.
  • Ability to use POS software and other digital systems required to successfully run the counter.
  • Maintain the counter/store quality and merchandising including appearance and cleanliness of counter/store, follow merchandising guidelines and ensure on shelf product availability.
  • Comfortable stepping up to receive some management duties where applicable as part of development within the role
  • Develop positive relationships with department store floor managers and head office.
  • Be a brand ambassador with your attitude, eventing and on-brand grooming.
  • Convey passion and master story telling.
  • Connect with our clients and care, provide good solutions and after sales/clienteling.

Specific Requirements:

  • NVQ (or equivalent) Level 3 or higher
  •  Experience in performing facials either in a retail or spa/salon environment

To be successful as a KCR Beauty Therapist

  • Attend and participate in all Kiehl's provided facial training.
  • Actively manages the team whilst leading by example in driving bookings to achieve occupancy targets.
  • Carry out brand facial treatments to the allotted time and to brand's specific standard.
  • Be able to use your time efficiently keeping to scheduled treatment times and managing any changes.
  • Maintain a clean, sterile workspace following health and safety regulations ensuring a safe working environment.
  • Ensure the smooth and efficient running of the treatment room, and assisting in management of stock, NSV and equipment. 

Working with us, you will be at the heart of our ambition to win over another 1 billion consumers and offer the best in beauty to everyone on the planet. You’ll have the opportunity to learn new skills through our unique training and development programmes, as well as receiving a competitive salary package and excellent benefits, including amazing discounts across the L’Oréal portfolio.

 

  • Vous pouvez postuler à trois offres maximum sur une période de 30 jours consécutifs.
  • Vous ne pouvez pas retirer votre candidature une fois que vous avez postulé, alors assurez-vous de choisir une offre qui correspond à vos attentes !
  • Vous pouvez voir les offres sur lesquelles vous avez déjà postulé dans l’onglet « Votre espace de candidature.
  • Veuillez ne pas créer un nouveau compte avec une adresse e-mail différente. Si vous le faites, vos comptes pourraient être fusionnés et votre dossier de candidature sera supprimé.