The Key Account Manager is responsible for developing the Commerce sales and capabilities model for all the channels in L’Oreal Dermatological Beauty :-ePharmacies & brick&mortar pharmacies. You will work closely with the sales team, digital team, marketing team, business development team & operations, in order to identify and maximize opportunities, and develop strategies to increase revenue and market share for L’Oreal Dermatological Beauty brands in all channels.
This role is key to set up a strong profitable ecommerce business that will contribute to the division strategy, establishing L’Oreal Dermatological Beauty as a top partner for Dermato-cosmetics categories.
THE MISSION: WHAT WILL AWAIT FOR YOU
- Build and maintain strong relationships with key Commerce clients on all levels (buyers, category managers, marketing teams and other key members of clients teams).
- Drive promotional activities, including product launches, exclusive offers, and marketing campaigns, to increase brand visibility and drive omnichannel sales.
- Responsible for the P&L of designated clients, develop and execute strategic account plans, including business objectives, sales growth, and profit target.
- Negotiate the Annual Joint Business Plan& Green JBP for your top retailers with the support of the sales & cross functional teams.
- Work closely with the wide cross-functional teams, including Sales, Supply Chain, Customer Service, Finance, Marketing, Business Development team, Legal & Customers, to ensure a seamless execution of account plans.
- Conduct regular business reviews with the pharmacies to evaluate performance, identify areas for improvement, and propose solutions.
- Deliver best in class execution of the digital shelf focusing on availability, content, placement, share of search and rating and review for our top partners.
- Be the main point of contact for cross-functional teams, on all commerce related topics and provide regular reports and analysis on sales performance, market trends, and customer feedback.
- Monitor and analyze market trends, competitor activity, and customer behavior to identify opportunities and drive growth while staying up-to-date with the latest trends and developments in thepharma industry.
- Responsible for implementation & monitoring of all condition related to Selectivity Agreements On line&Off line in line with European contracts.
REQUIREMENTS
- Bachelor’s degree or Higher
- 2 years’ experience in commercial, or trade marketing role. Ownership of e-commerce customers is an advantage.
- Very good analythical skills to make data driven decisions & identify opportunities;
- Excellent communication skills to inspire collaboration. Ability to bring positive attitude and courage to team discussions.
- Highly motivated and results-driven professional
- Advanced skills in Microsoft Office (powerpoint, excel, word)
- Appetite and willingness to lean into Agile methodologies and ways of working.
- Intellectual & Curiosity
REWARDS AND PERKS
- 25 days annual leave
- Meal tickets
- Health & Life Insurance
- Laptop and smartphone
- Friendly and dynamic work atmosphere in the diverse environment of the market beauty leader;
- Unlimited access to the L’Oréal “MyLearning Platform” to boost your competencies development
- 2 days per week massage in the office
- 1 day per week of fruits in the office
- Cherry on the cake: products from our brands’ portfolio on special occasions;
- Smart working: up to 2 days of remote working per week;
- Access to the L'Oréal Share&Care package (FIT Onboarding Plan, Career Coaching, Psychological Support, etc.);
How the recruitment process looks like:
- Online application (we advise you to upload an updated CV indicating when you would be available to start).
- First interview with the HR team to understand your profile and your expectations. We have got a handy guide to supercharge your interview prep and steer your professional journey.
- Meeting with the business and with your potential future manager to discover in detail the mission designed for you!
Last but not least, some things you must know:
1. We love to be the first at L'Oréal. You will get endless autonomy to propose, experiment, take risks and ensure that we stay at fore front of everything.
2. The beauty industry is changing! We are leading the way and you will be shaping the revolution.
We are not going to lie, the pace will be intense. We'll rapidly innovate! This also means that you'll be learning faster than anyone else in the industry.
3. We have the resources, the focus, and a large enough user base to experiment with any ideas we can come up with. And you're going to be right in the thick of it.
#beautythatmovestheword #JoinUsAtLoreal