KEY RESPONSIBILITIES
Accelerate ecom Nihon L’Oréal ecommerce key drivers by framing & best practices sharing
Lead and negotiate joint business partnerships with Ecommerce partners at corporate level
Enabling
Identify new ecommerce trends and opportunities for business growth and implement action plans
Clarify and monitor KPI and goals for ecommerce key actions and monitor and enhance the online sales activity to share with divisions
Manage competitive, market and best practices intelligence
Define each ecommerce channel roles and flying wheels
Support divisions to build, manage and develop Ecommerce strategy and actions
Scaling
Achieve the company ecommerce excellence through upskilling and knowledge sharing.
Ensure that all ecommerce activity is consistent with the brand sense of purpose
Consolidate and maintain cross division online e-business plans
Business Planning
Lead and negotiate joint business partnerships with Ecommerce partners at corporate level.
Develop and implement creative solutions to drive the company ecommerce business.
Digital Service Management
KPI monitoring & reporting
Action Consolidation
Relations
Partner closely with Key EC partners
Partner closely with Divisions, especially Division Digital head, E-Biz reps and Digital teams in country
Partner closely with Global, Regional & Local Corporate teams
CORE Skills & Experience:
More than 5-year experience in ecommerce strategy and execution, especially in indirect ecommerce in a manufacturer or in an agency/consultancy supporting brands in a long-term relationship
Strong communication skill in Japanese and English with various parties, both spoken and written
(For Manager) Team management experience
Digital project management experiences plus
Market research experiences plus
Experience in the following tools plus: GA
Strategic and innovative mindset
Agility and flexibility in complex situation
Quantitative ability, business acumen
Highly collaborative personality
Acts / leads with human sensitivity
Demonstrates entrepreneurship
Achieves results, with integrity
Interacts effectively
Displays sensitivity to our “métier”
Skills in identifying problems and formulating solutions driven by on customer behavior analysis
Standardize the process and make it scalable to across the division
Preferred qualification
Digital experience in Fashion, cosmetics business, media planning or project management experience in digital agency. Expertise in CRM.
Ability to interpret SQL