When you love your work and the people you work
with, amazing things happen.
Join the #1 Beautytech company and build the future of L’Oréal together!
As a pure player, L’Oréal intends to offer the right product to the right consumer, through different paths. Whether you like to buy your beauty products in supermarkets, pharmacies, hairdressers, perfumeries or even online, L’Oréal will have a various range of products to propose to you.
Before starting … How do our recruitment process look like?
1°/ After applying to the offer by filling in your CV information
2°/ If your CV is selected, you will be invited for an Exploratory Recruitment Interview (individual one). The recruiter you will meet with will be getting to know you better, understand who you are and what are your professional aspirations.
3°/ Finally, if the exploratory interview is positive, you will get an interview with the HRBP! If you are successful, then you will be invited for an interview with the hiring manager.
We´re looking for the next
E-Commerce Coordinator
Key responsibilities
Oversee the
brand’s online sales and development of an excellent user experience and
customer journey on the web.
Drive customer acquisition, retention and growth
through digital marketing, and a seamless customer experience online,
including managing CRM, loyalty programs and ensuring delivery and returns
processes are effective
Drives relationship with partners (as outlined
above) to ensure synergies between the brand’s own digital activities and those
of the retailers
Develops customer understanding through customer
data, contributing to the overall analysis of the consumer path to purchase
Works closely with marketing to define the
consumer experience and e-merchandising
Activates the right business drivers by tracking
and drawing conclusions from specific e-commerce KPIs (unique visitors,
conversion rate, profit optimization)
Adapts strategy to fit with the nuances of local
e-commerce markets and leverages best practices across geographies.
Ensures that the brand presence and journey online
is consistent with overall brand standards and strategy
Drives collaboration with technology teams and
ensures continuous improvement and upgrade of the site
Scale direct to consumer online sales (only
applicable for e-commerce leaders of specific divisions/brands)
L’Oréal we are committed to equal opportunities and growth for all the talent interested in joining our company. We are sure that a diverse work environment in all areas and levels increases innovation and understanding of our business”
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