New York, NY, New York
Others
Full - Time
17-Sep-2021

DIGITAL EDUCATION MANAGER

 

Role Objective: Drive awareness and success of Matrix Education in order to build our community, our brand, and our business. Help make Matrix a leader in digital education and mentorship. Increase collaboration across Education, Marketing and Sales.

 

Job Responsibilities

  • Drive and help deliver Matrix growth objectives in terms of annual net sales and strengthening of Matrix brand position.

 

  • Act as US Digital Education Lead
    • Lead the development of US Digital Education programs in collaboration with DMI, US Training Team & Field Education, and Marketing
    • Develop & support growth of ACCESS, including: Communicating country needs to DMI, localizing DMI content, creating US modules, managing platform enrollments, learning paths and reporting.
    • Drive virtual education strategy tailored to Independent Stylists
    • In collaboration w/ DMI and Training Team, help develop ongoing digital education and social media trainings to upskill Artists, Regional Educators & Stylists
    • Collaborate with Marketing to create digital education content for US social & partner platforms & CRM
    • Monitor competitive digital education offerings to ensure we are offering best-in-class virtual Education
    • Social analytics: Track social impact of Artist Network and Regional Educators ie. product launches, events and marketing, YOY results and shift accordingly.

 

 

  • Mentor Me
  • Lead It's a Match App: Manage database, enroll and train new Mentors. Oversee all Mentor-Mentee connections from start to close, Partner with training team and Chronus to ensure Mentor resources are up-to-date.
  • Beauty Guru Mentor Me program: Host Zoom events, manage Guru influencer boxes, and Matrix video content for SalonCentric’s My Learning Community.
  • And other extensions of the program that may be developed in future, ie. collaborate on Mentor Meet Ups, virtual events hosted by brand.


We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [email protected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.
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