Job objectives:
Based on the business demands: he/ she plans, organizes, manages, and follows up internal/external resources to deliver a project/ program within the defined standards, budget, deadlines, and quality requirements.
Job description:
- Acts as a proactive business partner, develops business relationships acting as the SPOC (Single Point of Contact) on a project/ program
- Participates in the definition of the business case, cost model and overall objectives for the project/ program
- Defines and monitors the project/ program plan, budget, KPIs and metrics, activities, methodologies, resources, and responsibilities' allocation (internal/ external)
- Coordinates and integrates the different contents and deliverables to ensure the overall consistency and coherence of the designed solution
- Prepares the project/program delivery and the knowledge transfer for RUN (Business as Usual services) in close collaboration with the operating/ service delivery teams
- Defines the implementation strategy of the program/project and supervises the change management activities including
- training, user support and communication
- Defines and organizes project/ program steering activities, advises and reviews overall plan and status of the project/ program routinely
- Tracks project/ program risks and decides on corrective measures and/ or any trade-offs needed to achieve objectives and minimize delays and costs
- Manages the allocated internal/ external resources including third parties’ activities (incl. vendor partners)
- Ensures the development of expertise and know how in his/ her field of responsibility
Preferred profile/ skills:
- Strong knowledge of project management methodologies with at least 3 years of experience practicing Agile methodologies
- Experience in digital or ecommerce data is highly preferred
- Able to quickly understand the data analytics requirements and KPIs in digital and ecommerce
- Working knowledge of data, BI & Analytics technologies (data warehouses, marts, big data, reporting and visualizations) is required
- Working knowledge of DevOps and related tools. System design experience is required.
- Strong communication skills in English, both verbal and written
- Strong interpersonal skills, with an ability to thrive in a multi-cultural team
- Strong in stakeholder engagement, scope and budget management, risks, and issue management
- Skilled in influencing for positive outcomes
- Proven experience in managing vendor partner relationships and delivery of projects in an offshore delivery/ services model
- Self-initiated with high tolerance for ambiguity and ability to create structure. Ability to work in a team in an agile setting will be a plus
- Ability to demonstrate leadership, even while handling crisis situations
- Ability to adapt, and think ‘out of the box’
- Google Cloud Platform/ Scrum/ PMI certifications will be a big plus
- Prior experience in a similar regional position / role will be a plus