Berkeley Heights, NJ
Full - Time


  • Provide support for L’Oreal Operations (Americas) from IT perspective in Supply Chain and Master data area utilizing ECC and SAP APO applications
  • Understand and address business requirements on a global Supply Planning project, linked to MSC (Manufacture Supply Chain) and MSL (Market Supply Logistic) L’Oreal Domains
  • Resolve service requests from users as per SLA based on criticality
  • Test enhancements, bug fixes, and system solutions
  • Develop job aids and procedures
  • Continuous coaching and development of users
  • Manage multiple projects as assigned
  • Manage change management for end users in terms of training in ECC & SAP APO
  • Learn, deploy, and/or support new tools or solutions as needed for business
  • Willingness to support time critical processes like monthly cycles, MRP etc.  to ensure full end user support as needed including weekends
  • Understanding on main tools E2OPEN, ECC, APO, PI and FLexNet to correctly address business requirements and solutions


  • BA/BS degree required
  • 2-4 years’ experience required
  • Experience in IT or as a super user in a business area working on SAP ECC or SAP APO applications within Supply Chain domain
  • Knowledge of supply chain concepts as applicable in supply chain, manufacturing and distribution environment
  • Exposure to APO modules - Supply Network Planning, Production Planning & Detailed Scheduling, ECC modules – Material Management, Production Planning
  • Academic exposure to supply chain and/or manufacturing related coursework
  • Process flow knowledge as related to supply chain and planning functions
  • Strong organizational skills with the ability to prioritize, handle multiple tasks, and work independently
  • Strong analytical skills and attention to detail. Ex: ability to write functional specifications based on business case
  • Ability to work in a team environment, interface with multiple teams (or individuals) and manage change, make decisions (confidence in decisions without levels of approval)
  • Well-developed communication and interpersonal skills to be able to build strong work relationships with all levels of a geographically dispersed team and end user organization
  • Good MS Office skills (MS Excel, Word, PowerPoint)


  • Participated in an ECC or SAP APO implementation or enhancement
  • Experience in cloud-based solutions such as E2Open interacting with ERP applications
  • Experience in demand planning tools
  • Knowledge of any of the following: Winshuttle, CATT, LSMW
  • Language skills: Spanish, Portuguese, French
  • Operation System skills to understand command scripts and EDI tools
  • Knowledge on others SAP modules: Sales & Distribution, Warehouse Management

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [email protected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.
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