Trainer Educator  

Professional Products Division 

 Who am I?
 In this job you will have a wide range of responsibilities for our professional haircare brands Kérastase, L’Oréal Professionnel & Shu Uemera, including:

Customer trainings:

•       (O+O) visits and training of customers in his region to develop their technical skills and product knowledge, working closely with the Business Partners, following the guidelines of the client segmentation

•       Sells and leads training sessions in salons, academies and online, in line with Education strategy

•       Actively drives stylists to Access to increase subscription & use and integrate Access in training programs

•       Integrates Access in O+O in education programs

•       Boosting sales through education – with focus on business impact

•       Creates Salon Development plans  for high potential clients and follows-up during the year

New client partnerships:

•       Visits and trains new potential client, in coordination with the Business Partners and actively nourish the new business funnel .

Brand Identity:

•       Is the guardian of the brand’s awareness within their area

•       Content creation such as digital content for Access and for social media in line with Brand identity

•       Communicates brand’s values and product information in seminars, trainings (classroom, digital, webinars…) to customer and colleagues

•       Be a social influencer, build and engage with social community through active content management in line with brand strategy

Reporting:

•       Reports on education actions, via Access

•       Actively ask for feedback via NPS tracker

Academy:

•  You are the Academy host during 2 days per week, welcoming stylists to their training and making sure trainings run smoothly

Cooperation:

•       Actively works together with Business Partners to develop the region

•       Attend Benelux team meetings

Your profile

You are technically strong and pragmatic when the situation requires. As a person you are determined to make a great impact by taking initiatives and sharing your ideas. It is important to feel comfortable to collaborate with different stakeholders and that you know how to convince them if necessary. Furthermore you are open minded and supportive towards new initiatives.

Our ideal candidate has:
  

•       Expertise on the BRAND: masters brand identity and knows value proposition

•       Masters all technical hair topics

•       Deep knowledge of the brand’s products and services and knows how to present and transmit them to customers

•       Is digitally savvy in terms of online education, social media & social influencing and using digital (reporting) tools

•       Knows customer profiles and transmits customer centricity

•       Collaboration, coaching and commercial skills, to develop the best tailor-made education and business development plan for the customer

•       You live close to Brussels (max 30 minutes) and you speak both Flemish and French fluently

What do we offer?

When you start at L'Oréal, you get a great deal of responsibility from day one. To develop, we offer an introduction program and an individual training program. Training can be local or at the global headquarters in Paris. An enriching experience where you will meet international peers. 

And furthermore you will find with us:

·       An inspiring work environment with ambitious colleagues, where working Agile is the norm;

·       A healthy career perspective with good development and career opportunities;

·       A competitive salary which is adjusted on an annual basis in case of good performance;

·       Good secondary employment conditions, such as a 13th month, profit sharing, bonus scheme, company car, discount on medical expenses and a favorable pension scheme;

·       Discount on L'Oréal products.

Finally, a great added value of working at L'Oréal is that you will be working with so many different people and functions. This offers you the opportunity to broaden your knowledge about different stakeholders. 

Diversity

L’Oréal would like their personnel to represent the diversity of the Benelux society. We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability, etc.

“A diversified workforce in every function and on all levels strengthens our creativity and our understanding of consumers and it enables us to develop and market products that are relevant“

(Jean-Paul Agon, Chairman of L’Oréal)

How to apply

Are you ready for this challenge and do you meet the conditions?

Then apply quickly!