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JOB TITLE : Key Account Manager - L'Oréal Luxe - Mumbai, India

Hello, we’re L’Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

As a Key Account Manager for our Luxe Division in Mumbai, you will be a strategic driver of our omni-channel performance. This is a key individual contributor role where you will own the relationship with our retail partners, ensuring our luxury brands achieve their full potential in the market.

Your main responsibilities will be to:

• Drive Business Growth: Lead annual joint-business plan negotiations with retailers to achieve sell-in, sell-out, and market share objectives.
• Master Omni-Channel Execution: Implement the Go-to-Market strategy by developing impactful retailer programs across both online and offline channels, ensuring a strong return on investment.
• Collaborate for Success: Build strong relationships with Channel Partners (Online and Offline) and work closely with internal teams, including the Marketing Team, Finance & Control, and the Visual Merchandising & Retail Design team, to enhance brand visibility and drive sales performance.
• Analyze and Optimize: Monitor and interpret retailer performance and e-commerce metrics to identify business opportunities, optimize campaigns, and ensure operational excellence.

Key Deliverables:

• Achieve top-line sell-out targets and market share growth for your assigned retailers.
• Successfully deliver on all Joint Business Plan objectives, including sales targets, key activations, and marketing support.
• Plan and flawlessly execute Omni-Channel activations for both retail and E-Commerce platforms.

We Are Looking For

We are seeking a highly experienced professional with a strong commercial mindset and a talent for building lasting partnerships. You are a natural negotiator who thrives in a dynamic, fast-paced environment and has a proven ability to deliver results. We believe your success will be driven by your:

• Business Acumen: You understand market dynamics and can identify key levers to drive growth and profitability.
• Analytical Skills: You leverage data to derive insights, inform strategy, and optimize performance.
• Stakeholder Management: You excel at collaborating with internal teams and external partners to achieve shared goals.
• Project Management: You are skilled at planning, executing, and overseeing complex projects and campaigns.
• Agility: You adapt quickly to change and can navigate ambiguity with a solution-oriented approach.

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference.

WHO WE ARE: 

For 115 years, L’Oréal, the world’s leading beauty player, has devoted itself to one thing only: fulfilling the beauty aspirations of consumers around the world.

With our broad portfolio of 37 international brands and ambitious sustainability commitments in our L’Oréal for the Future program, we offer every person around the world the best in terms of quality, efficacy, safety, sincerity and responsibility, while celebrating beauty in its infinite plurality.

Present in India since 1994, L'Oréal India is a 100% subsidiary of L'Oréal S.A. Today, L'Oréal India is present on all distribution channels with 27 brands, available in consumer channels (L'Oréal Paris, Garnier, Maybelline New York, NYX Professional Makeup); in hair and beauty salons (L'Oréal Professionnel, Matrix, Kérastase, Redken); in selective distribution (Kiehl's, Lancôme, Yves Saint Laurent), CeraVe and La Roche-Posay in pharmacies and drugstores, and perfumes and make-up sold through L'Oréal International Distribution (Armani, Prada, Valentino, Ralph Lauren, Diesel, Victor & Rolf, Mugler, Azzaro, Maison Margiela, Cacharel, Guy Laroche, Urban Decay, Paloma Picasso, Youth To The People).

L'Oréal India employs more than 1,800 people in its head office in Mumbai, four regional offices, two production plants in Chakan (Maharashtra) and Baddi (Himachal Pradesh), two Research and Innovation centers in Mumbai (Maharashtra) and Bengaluru (Karnataka) and one India Technology Hub in Hyderabad.

In India, L'Oréal's Corporate Social Responsibility (CSR) initiatives are built around three pillars: empowerment, environment and education. In addition to the group's CSR commitments, L'Oréal's brands (L'Oréal Paris, Garnier, Maybelline New York, Kérastase, Matrix, L'Oréal Professionnel) are also leading community impact initiatives in India.

L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.