Working Place: Nexus Building

A. Key Responsibilities & Deliverables

I. Business Responsibilities

1. Project Delivery & Execution

• Fully deliver following project timeline commitment.
• Follow zone’s guideline combines with local insight.
• Zone visit: well prepared & execution.
• Good feedback from internal Business Units (BUs) & Zone (Zone General Managers - GMs, Brand, Retail Design & Visual Merchandising - RDVM).

2. Budget & Capital Expenditure (CAPEX) Management

• Effective investment by prioritizing key projects and optimize Visual Merchandising (VM) cost, finding qualified suppliers in Vietnam to optimize import tax cost.
• 100% following compliance in managing Purchase Orders (PO) & CAPEX, good feedback from Business Controllers.
• Project cost tracking as alignment with BUs.
• Proposal for pre-Budget & budget, align with BUs for Fiscal Year (FY) plan & monthly/quarterly update.

3. Visual Merchandising (VM) & Production Quality Upgrade

• Review of quality and capability of current suppliers to feedback to Chief Marketing Officer (CMO), BUs and Purchasing.
• Onboarding new supplier matching luxury’s demand.

4. Retail Traffic & Shopper Experience Optimization

• Increase traffic in stores on monthly and quarterly basis.
• Apply shopper insight to VM and store merchandizing, actively consult BUs via:
  • Understand brand strategy (target consumers, retail strategy, portfolio strategy).
  • Understand shopper behavior: observation, Beauty Advisors (BA) feedback, CMO & Chief Growth Officer (CGO)’s guidance.

5. Store Maintenance & Brand Image Audit

• Weekly store check with report by check list to CMO.
• Quarterly propose plan for store touch up if needed to CMO, BUs.

II. People & Collaboration Responsibilities

1. Zone Way of Working (WoW) & Alignment

• Mastering Zone’s guideline per brand, always update latest Planogram (POG).
• Communication: learn & understand technical terms in English, clear communication to zone & BUs.
• Zone RDVM Training/ meeting: fully pay attention, active listen & clarify to apply in daily work.

2. Internal Collaboration & Team Management

• Propose & get approve for lead time of project by type, align/actively consult CMO/BUs on RDVM topics.
• Closely monitor and support juniors to implement RDVM projects.
• Understand corporate WoW: who do what, process, etc.
• VM team people management: supporting, tracking & balance workload.
• 100% VM projects need to have proper brief and alignment timing + budget with brand.

B. Key Qualifications, Background & Experience

• Detail oriented.
• Beauty obsession.
• Good communication skills.
• Good at relationship building (internal and external).
• Strong RDVM technical knowledge.
• Strong leadership, project management, work with complexity.
• Understand RDVM supply landscape in Vietnam.
• At least 2 years’ experience in the same position in Fast-Moving Consumer Goods (FMCG), Beauty company is a plus.