Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

Retail & Education Manager - L'Oréal Luxe

A Day in the Life 
As a Retail and Education Manager based in Melbourne, you will be instrumental in driving the success and growth of our iconic L'Oréal Luxe brands, including Yves Saint Laurent, Kiehl's, Lancôme, and Armani Beauty. You will lead and inspire our retail teams across a diverse portfolio of channels, including our own Boutiques (BTQ), partner Department Stores (DS), and Pharmacies (PHY), shaping the ultimate customer experience and ensuring our brand image shines in every interaction.

In this dynamic role, you will:

• Develop and execute retail strategies to achieve sales targets and business objectives across your multi-channel portfolio.
• Design and deliver best-in-class education programs for our Beauty Advisors, empowering them with superior product knowledge and sales skills.
• Lead, coach, and motivate field teams to ensure operational excellence and a consistent, luxury customer journey.
• Analyse retail performance and market trends to identify opportunities for growth and optimisation.
  
  

We Are Looking For 
We are looking for a leader with a strong drive for developing people and a proven track record in a multi-channel retail environment. Your ability to translate brand strategy into flawless retail execution and inspiring educational content will be key to your success.

We believe you will be a great match if you have:

• Demonstrated experience in retail management and/or education, preferably within the beauty or luxury sector across various channels (e.g., department stores, boutiques).
• Strong leadership and people development skills, with the ability to coach and inspire teams.
• Excellent business acumen and analytical skills to drive performance.
• A talent for building strong relationships with internal and external stakeholders.
• An agile and adaptable approach to a fast-paced retail landscape.
  
  

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference
  
  

Who We Are L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.

L’Oréal Luxe is the global leader in luxury beauty and fine fragrance. With more than 35,000 luxury beauty experts across the globe, our mission is to craft the best luxury beauty products and experiences in fragrance, skincare and makeup. Through a portfolio of 25 aspirational and complementary brands, L’Oréal Luxe expresses its unique vision for luxury beauty: La Culture de l’Écart.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.