L'Oréal Luxe - Retail Analyst
(12-monthfixed term maternity cover)
Location– Gateway, White City
When you look at L’Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we’re well on our way to fulfilling our common purpose: to create beauty that moves the world.
By 2030 we want to capture over another1 billion consumers around the world. How? By creating cosmetic products which meet the infinite diversity of consumers beauty needs and desires, and digital innovation. Not only that, but taking our sustainability goals seriously; moving us to a more inclusive and sustainable society, for every generation.
Our brands, dynamic culture, and always being our own challenger mean that we offer freedom and opportunity you won’t get anywhere else.
If you want the Freedom to go Beyond, we’ll see you at L’Oréal.
Our Corporate Division supports the4000+ strong workforce in L’Oréal UK & Ireland. It’s a fast-paced and dynamic environment when you’ll have visibility over our 4 Divisions and play an integral role in moving our business forward.
We embrace our entrepreneurial spirit in everything we do, always challenging ourselves to new ways of doing things. That means looking for innovative solutions, sustainable developments, and having the freedom to go beyond the ordinary.
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What are key highlights of this role?
We are looking for an exceptional Retail Analyst who will be responsible for retail reporting, analysis and coordination of divisional retail projects and budgets. Reporting into the Luxe Retail & Education Director, they will pioneer new collaborative ways of working between the brands and functions, and will be a key part of supporting the division’s retail team, allowing them to make strategic decisions.
You will have genuine excitement and passion for retail and an understanding of there tail market and operational and commercial drivers.
What are the key responsibilities?
Retail Sales results, reporting & analysis:
• Retail results reporting across brands, online and offline channels(Weekly, Monthly, Year to Date etc)
• Category reports and analysis
• Deep dive into retailer specific results & report findings and recommendations
• Analysis of performance of big bet launches, providing key insights and learnings to stakeholders and back to Luxe Retail & Education Director
• Present findings in appropriate meetings and communications (manager, conference calls, brand meetings/updates, emails)
• Support the division and Luxe Retail & Education Director in reporting and presentations for various stakeholder meetings
• Working with all key stakeholder teams; brand and retail and education tribes, HR and finance
• Build credible and collaborative working relationships with your cross brand and functional contacts
• Champion simplicity through ways of working with brands and field teams
BA Headcount/ FTE management:
• Collaborate with the HR Retail Analyst and brands to monitor, manage BAHC and FTE for the brands across the division
• Work with Heads of Retail to gain insights and direction on the brands BA strategy (openings, closures, shift to omni/new ways of working)
• Manage with HR Retail analyst, on behalf of the Heads of Retail and validated by Luxe Retail & Education Director and Head of Retail HR, the HC and FTE budget and trend process
• Creating trend templates and reporting changes in HC to corporate HR, general managers and managing director.
• Work with Heads of retail to maintain tracker of HC by brand on a point-of-sale level
• Full Loreal Luxe BA Productivity Review by retailer and POS. Build and maintain template for retail heads to work with
Agency Management
• Responsible for centralized finance and operational management of temporary agency staff for the division
• Working with Agency providers on their weekly reports and auditing to release payments
• Work with Heads of Retail to prepare budgets and PO’s for the year/half year
• Manage the finance/payment process of Agency providers
• Monthly reports to Retail and Finance, including analysis of performance, costs, return on investment as well as insights and feedback to improve commercial performance
• Setting up quarterly meetings with agencies to review performance
• Agency Reviews, ongoing feedback and be the go-to contact between agencies and the brands, as well as formal reviews with Agency
• Build credible working relationships with Agency providers as well as finance and purchasing teams to foster positive business and commercial outcomes
• Build relationships with and obtain feedback from Area Managers on their experiences with our agencies
• Responsible for On-boarding of new agencies
• Reviewing and completing web cycles caused by agency POS
Retail & Education Projects: financial management
• Support the Luxe Division Retail & Education team to manage the budget and trend process
• Work with key stakeholders (Retail & Education Special Projects Manager, Luxe Retail & Education Director, Be Luxe Training Manager) to successfully manage the process and meet deadlines
• Creation and management of PO’s to ensure payments to suppliers of projects and Retail & Education initiatives
• Working with corporate finance to manage the trend process.
Other Responsibility
- Collation of market visit data, including retail comparisons by year, brand, axe, and city overviews
Preferred Skills & Qualifications
o Previous experience within Retail
o Understanding of FTE and HC management
o Highly organized by nature and excellent attention to detail
o Strong communication and interpersonal skills
o The ability to troubleshoot and problem solve
o Professional, supportive with a positive attitude
o Advanced Microsoft suite skills are essential (including word, excel & PowerPoint)
You get
We put people development and learning at the heart of our business; we’ll help you master your role and develop your technical expertise, and you’ll also benefit from exceptional management and leadership programmes. From face-to-face programmes and online bitesize sessions to our global online learning resources, you’re actively encouraged to embed learning into your daily life and are rewarded for continuous improvement. With worldclass upskilling platforms at your fingertips such as LinkedIn learning and Coursera, which allows you to gain qualifications from over 1000 universities from around the world, your learning and development really is in your hands.
Looking for a good work/life balance? With our new hybrid working scheme, you can take a flexible approach to work as well as benefit from early finishes on Fridays during the summer...so you can enjoy more time with your friends and family.
As any great employer should do, we make sure we look after your financial wellbeing. That’s why we have a great pension plan, profit share scheme and many more incentives to give you the security you deserve. We also put employee health and wellbeing at the front of everything we do; fully training employees as mental health ambassadors to support and educate ourselves further. There’s also the chance to enrol in medical and dental insurance, gym discounts, health check-ups and even yoga and Pilates classes to employees in all of our locations.
Oh, did we mention that as an employee you also get discount sales of up to 70% off throughout the year on our 36 brands? Plus, you also get the option to share that in our Friends and Family sales as well!
How we recruit
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference -different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.
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