The Retail Business Manager has the primary responsibility to drive retail performance within their

designated portfolio. Through consistent planning and execution, they ensure all spaces in their

portfolio deliver the highest standard of retail practices and processes, resulting in exceptional

customer experience and strong retail results.

Key Experience, Knowledge & Skills

• Experience in multi-site management

• Accomplished at team building, motivation and development

• Proven ability to analyse performance and take appropriate responsive actions

• Track record of strong relationship management and collaboration

• Ability to coach and provide feedback on performance

• Demonstrated ability to lead discussions that center on performance improvement

• Ability to problem solve and make decisions within business boundaries

• Strong written and verbal communication skills

• Excellent commercial acumen

People who thrive in this role:

• Enjoy operating in a fast-paced and dynamic retail environment

• Are adaptable and responsive in rapidly changing operating conditions

• View the development of their people as a top priority

• Utilise time in-store and in the office effectively to deliver on goals and targets

• Are motivated by delivering on or exceeding goals and targets

• Identify diversity and inclusion as essential to success