L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
A Day in the Life of
The Key Account Manager is responsible for developing the Commerce sales and capabilities model for all the channels in L’Oréal Dermatological Beauty: ePharmacies & brick&mortar pharmacies. You will work closely with the sales team, digital team, marketing team, business development team & operations, in order to identify and maximize opportunities, and develop strategies to increase revenue and market share for L’Oréal Dermatological Beauty brands in all channels.
This role is key to set up a strong profitable ecommerce business that will contribute to the division strategy, establishing L’Oréal Dermatological Beauty as a top partner for Dermato-cosmetics categories.
- Build and maintain strong relationships with key Commerce clients on all levels (buyers, category managers, marketing teams and other key members of client’s teams).
- Drive promotional activities, including product launches, exclusive offers, and marketing campaigns, to increase brand visibility and drive omnichannel sales.
- Responsible for the P&L of designated clients, develop and execute strategic account plans, including business objectives, sales growth, and profit target.
- Negotiate the Annual Joint Business Plan& Green JBP for your top retailers with the support of the sales & cross functional teams.
- Work closely with the wide cross-functional teams, including Sales, Supply Chain, Customer Service, Finance, Marketing, Business Development team, Legal & Customers, to ensure a seamless execution of account plans.
- Conduct regular business reviews with the pharmacies to evaluate performance, identify areas for improvement, and propose solutions.
- Deliver best in class execution of the digital shelf focusing on availability, content, placement, share of search and rating and review for our top partners.
- Be the main point of contact for cross-functional teams, on all commerce related topics and provide regular reports and analysis on sales performance, market trends, and customer feedback.
- Monitor and analyze market trends, competitor activity, and customer behavior to identify opportunities and drive growth while staying up to date with the latest trends and developments in the pharma industry.
- Responsible for implementation & monitoring of all condition related to Selectivity Agreements Online& Offline in line with European contracts.
We Are Looking For…
- 3 years of experience in commercial. Ownership of e-commerce customers or category management is an advantage.
- Strong analytical and strategic thinking skills to make data-driven decisions & identify opportunities.
- Exceptional communication skills to inspire collaboration. Ability to bring positive attitude and courage to team discussions.
- A collaborative spirit and passion for growth.
- Advanced skills in Microsoft Office (PowerPoint, excel, word).
- Appetite and willingness to lean into Agile methodologies and ways of working.
What’s In It For You?
- A unique opportunity to shape the future of a leading dermatocosmetic brands.
- A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
- A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference.
- Unlimited access to the L’Oréal “MyLearning Platform” to boost your competencies development.
- Access to the L'Oréal Share&Care package: 25 days annual leave, meal tickets, work from home up to 2 days per week, health & life insurance, personalized Onboarding Plan, career coaching, etc.
- Cherry on the cake: products from our brands’ portfolio on special occasions.
If this sounds awesome and you think that there might be a fit, apply now!
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We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.
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