What will you do? 

As a Key Account Manager (KAM), you are expected to be an influential negotiator, strategic planner, and insightful analyst who can champion and drive the brand's vision, and further Create Beauty That Moves the World. You are expected to manage the following:

•    Fosters, manages, and develops long-term business relationships with retailers to reach targeted sales revenue and bring about mutual growth

•    Build the joint business plan with the account(s) 

•    Build, accurately forecasts and achieve the account (s) results: turnover, market share, profit. Plan all growth drivers accordingly.

•    Prepare and lead the Account (s) negotiations, escalating when relevant. 

•    Build the action plan to implement the Division and channel strategy. Ensure it execution and tracking down to store level and sell out.

•    Act as the expert of his account to feed a retailer-centric account planning process, to ensure as much alignment as possible , 

•    Builds a retailer specific development plan , and a compelling story to get retailer buying in.

•    Build a deep customer intelligence and strong network with key stakeholders at the retailer’s. 

•    Work closely with other departments (Supply, Catman, finance, marketing) Connect Account key stakeholder of all functions with their L’Oréal counterpart. Ensure the consistency of L’Oréal voices when speaking to the retailer

•    Spearheads and negotiates annual agreements with pureplay retailers

•    Develops comprehensive plans, including KPIs and goals

•    Creates individualized plans that consider each platform’s unique market position and potential

•    Drives synchronization across various company functions for consistent brand messaging and execution

•    Amplifies brand visibility and boost sales performance through events

•    Uses data gathered to make informed and strategic decision-making and action plans

Who are we looking for?

•    Has minimum of 4-6 years of experience in account management, sales, or related field

•    Has experience in managing key accounts (preferred)

•    Holds a Bachelor's degree in Business Administration, Marketing, or related field

•    A Master's degree or relevant certifications would be a plus

•    Proficient in Microsoft Office Suite, e-commerce platforms, project management tools, and data analytics software