Head of Market Insights
Are you a visionary insights leader ready to shape the future of beauty? L'Oréal UK & Ireland's dynamic Consumer & Market Insights (CMI) team, a strategic pillar of our Chief Digital Marketing Officer (CDMO) division, is seeking an exceptional professional. Here, you'll transcend traditional data analysis, harnessing market and consumer intelligence to drive sustainable, ethical growth, forge a formidable competitive advantage, and strategically influence every facet of our iconic brands across all divisions.
A DAY IN THE LIFE
Key responsibilities will include:
• Market Data Management & Analysis: Utilize distributor and consumer panels to decode the performance of the group, the competition, and identify growth opportunities.
• Decision Support: Translate your analysis into strategic recommendations and concrete action plans for both operational teams and top management.
• Business Partnering: Provide detailed ad hoc analysis to various departments (marketing, sales, e-commerce, etc.) acting as their key point of contact for market insights.
• Market Expertise Development: Become an expert on the UK and Ireland Beauty market, strengthening your technical skills (data management, dashboarding) in collaboration with internal and external partners.
• Market Vision & Forecasting: Develop forecasts for the UK and Ireland market (categories, channels, competition) within the framework of the 3-year plan and financial cycles.
• Data Transformation: Lead data management and analytics projects alongside IT teams to optimize market coverage and automate analyses.
Your key stakeholders:
• Country General Manager and the Management Committee.
• Close collaboration with marketing, sales, e-commerce, and media teams to steer performance and develop strategies.
• Cooperation with Finance and Sales Forecasting teams for sell-in/sell-out data reconciliation and panel data integration.
• Partnership with L’Oréal's data/IT/analytics teams and management of relationships with market data providers (Nielsen, Circana, Kantar, Profitero, etc.).
• Partnership with regional and global teams.
• Management of a team of 6 talents (4 Market Insights Managers, 1 intern and 1 apprentice).
WHO YOU ARE
• Strong experience in market research/marketing data analysis in UK or internationally, gained within a Marketing Department and/or Market Research Institutes.
• Expertise in business analytics, strong marketing and commercial acumen, and in-depth knowledge of brand and product strategic challenges.
• Natural leadership, excellent communication and interpersonal skills, ability to unite and motivate cross-functional teams.
• Passion for new technologies and data, experience in data management (governance, project management) and data analytics (dashboarding, BI, AI, Machine Learning).
WHAT WE OFFER
Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.
Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.
Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!
WHO WE ARE
L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.
Our Corporate Division supports the 4000+ strong workforce in the UK & Ireland. It’s a fast-paced and dynamic environment when you’ll have visibility over our 4 Divisions and play an integral role in moving our business forward. Our founder Eugène Schueller once said that “a company is not walls and machines, it’s people, people, people”. Joining our corporate teams means joining the world leader in beauty, at the cutting edge of innovation. But above all, it means becoming part of a team of talented and inspiring people.
HOW WE RECRUIT
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.