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England
London
CMI
Full - Time
01-Jan-2026

Consumer Market Insights Manager – Cosmetics & Fragrances (12 Month Fixed Term Contract) 


Are you ready to be the strategic pulse behind the world’s most iconic beauty brands? As our CMI Manager for Cosmetics & Fragrances, you won’t just report on the market—you will shape its future. We are looking for a visionary who can transform complex consumer data into a roadmap for growth, placing human insight at the absolute heart of every business decision. If you have the passion to decode cultural shifts and the analytical prowess to guide global strategy, this is your opportunity to drive consumer centricity at the highest level and redefine the landscape of beauty.


A DAY IN THE LIFE

CMI sits within the Chief Digital Marketing Office (CDMO) Team in the Corporate Division of L'Oréal UKI. The CDMO is made up of 5 teams who support the business and drive the Digital Transformation. The team have the consumer at the heart of all we do. We help our brands to shape their strategy, identify new opportunities and ultimately unlock business growth in the UKI market. Contribute to L’Oréal UKI growth by providing in-depth consumer understanding through state of the art, cost effective, qualitative and quantitative research methodologies and providing consulting and interpretation of shopper and market research data. 

You will:

    Drive consumer-centricity in the Cosmetics and Fragrances categories

    Understand consumer category needs and behaviours to deliver clear messages to the business

    Influence with insights and consumer data driven facts

    Support and help optimise new launches via relevant consumer insights

    Continue to connect with relevant business stakeholders to drive consumer centricity and transform insights into growth opportunities 

    Ensure learnings are implemented in the business / transformed into action

    Support the CMI Head of Cosmetics & Fragrances with delivery and embedding of category agnostic strategic studies e.g., brand equity, shopper understanding, social and macro trends, consumer segmentation


WHO YOU ARE

    Proven track record in the application of insights in the FMCG industry

    Highly numerate – strong analytically and good commercial acumen

    Digitally minded

    Fundamentally shopper oriented. Able to blend and interpret information from multiple sources

    Absolute objectivity

    Ability to deliver on projects to quality and time

    Strong presentation and communication skills with the ability to communicate information and opinions persuasively, openly and honestly, including when it concerns difficult messages

    Commercial acumen, driven by targets with a desire to succeed

    Strong organisational skills

    Ability to work in an ever changing & demanding environment, able to act quickly and juggle multiple priorities

    Acts as a proactive self-starter and takes initiative

    Builds strong and effective relationships based on trust


WHAT WE OFFER

Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.

Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.

Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!


WHO WE ARE

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty, where diversity and purpose come together to create meaningful impact. 


Our Corporate Division supports the 4000+ strong workforce in the UK & Ireland.  It’s a fast-paced and dynamic environment when you’ll have visibility over our 4 Divisions and play an integral role in moving our business forward. Our founder Eugène Schueller once said that “a company is not walls and machines, it’s people, people, people”. Joining our corporate teams means joining the world leader in beauty, at the cutting edge of innovation. But above all, it means becoming part of a team of talented and inspiring people. 


HOW WE RECRUIT 

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal

We are a Disability Confident Employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum/essential criteria for the role. You can let us know if you would like your application to be considered under the Disability Confident Scheme within your application.

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