Job Descriptions:

Mission : To lead and to drive the team to achieve store business objectives.

• Handle general operations of the store and ensure that it is executed in an efficient way.
• Driving Sales & KPI’s.
• Ensure that the monthly sales targets and other business objectives are met with the help of the proper management and organization techniques.
• Develop the store business and achieve objectives on all aspects (turnover, team development, brand image and customer recruitment & loyalty).
• Manage boutique operations in detail at daily, weekly and monthly levels and set up procedures as well as manages budget and stock inventory.
• Motivate, lead and coach the team to develop each potential.
• Represent the brand values, maintaining the correct appearance of store/counter.
• Ensure boutiques/counters are clean and tidy.
• Apply the brand selling method and service policy.
• Provide beauty advice to customers.
• Systematically looking for cross-axis sales, developing loyal customers.
• Showcase consumers’ application techniques and routines (make up, skincare).
• Provide appropriate, personalized product and sample recommendations.
• Build and nurture strong relationships with customers through excellent customer service.
• Take care of counter/store merchandising, stock inventory.
• Adhere to brand grooming standards to display a professional demeanor.
• Ensure feedback and reporting to Retail Manager or head office.

Job Requirements:

• At least 5 years of boutique management experience.
• Ability to communicate with HQ and the team sharing constructive feedbacks and clear strategies.
• Very good understanding and driving of retail performance KPIs.
• Engaging, positive and motivating communication skills.

Benefits:

• Dental / Optical Benefits
• Medical Benefits 
• Staff Purchase & Compliementary Products
• Long Service Awards
• Training Opportunity & Professional Development

Working Schedule:

• Rotational shift work.
• Required to work during weekend & Public Holidays.