IT Integration Manager

Context
Integration (EAI) is at the heart of L’Oréal IT strategy. The integration platform in North Asia and SAPMENA aims to modernize data flows with various business partners across Digital, Retail, Finance, Supply Chain, and B2B through APIs. The North Asia and SAPMENA regions include countries such as Japan, South Korea, India, and China, which are at the forefront of digital innovation and continuously pushing boundaries in this domain.

The Role
The Integration Manager is responsible for managing the integration work stream covering new interfaces and the development of existing ones. This involves working with Source System IT Leads and Business Users to understand integration requirements, analyze system and business impacts, and coordinate with development teams to review plans, oversee implementation, and ensure operational excellence.

The Integration Manager should be technically strong, capable of driving architectural discussions, recommending integration patterns, and promoting best practices. The role also includes defining the roadmap, adopting innovative integration approaches, coordinating extensively with stakeholders, and ensuring effective communication and reporting at senior levels.

Job Responsibilities

• Solid problem-solving skills, attention to detail, and critical thinking ability

• Understand business requirements and work with process analysts to ensure integration activities support business processes

• Architect, develop, validate, and maintain integration solutions using Event Driven Architecture, API, ESB, MFT, ETL, and Workato

• Understand master and transaction data and provide expertise in solution design and maintenance

• Create technical specifications for integration projects

• Act as a key point of contact for integration initiatives

• Manage large-scale integration projects with strong project management skills

• Develop prototypes and demonstrate solution alternatives to business and functional users

• Develop unit, integration, and system test plans and scripts

• Resolve defects across all phases of development and maintenance

• Act as a primary contact for delivery of integration projects across business units

• Take ownership as project manager for specific projects

• Troubleshoot critical production and non-production issues

• Design and build scalable solutions using DevOps processes to support peak loads during promotions

• Coordinate testing efforts to identify and resolve integration issues

• Understand complex integration landscapes involving Event Driven Architecture, API, ESB, MFT, ETL, and Workato

• Provide regular status reporting to senior stakeholders

• Manage stakeholders effectively and negotiate with senior leaders

• Drive vendor delivery organizations and influence cross-functional outcomes

Qualifications

• Bachelor’s degree or equivalent with 12+ years of information technology experience

• Expertise in application design/architecture, integration architecture, and enterprise application integration

• Competence in IT service and architecture development

• Experience with integration projects involving REST APIs

• Ability to evaluate new technologies and support technical change management

• Hands-on experience with:

  • Event Driven Architecture

  • API Gateway

  • ESB

  • MFT

  • Azure ecosystem

  • Informatica

  • Workato

• Understanding of cloud-based integration platforms

• Strong project management and influencing skills

• Ability to quickly absorb and innovate with new technologies

• Capable of performing functional requirements and business process analysis

• Experience working as a Solution Manager for end-to-end integration implementation

• Knowledge of software development and quality management processes to support continuous improvement

• Ability to act as a business analyst and provide consulting to IT and business users

• Strong interpersonal skills and ability to work in cross-functional teams

• Excellent written and verbal communication skills