Day-to-day responsibilities 

• Research and validate numerous types of retailer deductions including but not limited to commissions and salary claims. 
• Analyze trends in open deductions on the A/R to reduce discrepancies and implement permanent resolutions
• Prepare monthly reports for Management
• Prepare professional quality emails and spreadsheets for communicating with key internal and external teams on the status of open deductions, including requests for repayment of invalid deductions
• Build relationships with retailers to better understand their requirements to prevent chargebacks/resolve open deductions on the A/R
• Lead projects to review department processes to reduce manual work and provide efficiencies and drive results
• Represent Deduction Resolution in a variety of Organizational meetings
• Communicate effectively with multi-functional account teams (including Sales and Finance) to resolve open deductions and improve compliance with retailers
• Collaborate with I&C to improve deduction coding and cash application
• Maintain the A/R by offsetting approved deductions and preparing credits for valid deductions

Education, Experience and Skills

• College degree required
• Experience in or exposure to Supply Chain preferably with accounts receivable/financial experience
• Advanced skills in Excel, Word and Outlook
• Power BI/data software skills desired 
• Excellent analytical skills
• Negotiation skills
• Strong attention to detail
• Excellent communication, interpersonal and organizational skills
• Ability to handle multiple projects simultaneously
• Ability and willingness to work in a fast paced, team-oriented environment
• Flexibility to work extended hours as required
• Ability to present data to upper management in an organized and persuasive manner
• Ability to work independently and make decisions
• Ability to achieve results
• Ability to build and maintain positive relationships with internal and external customers
• Ability to influence internal and external stakeholders
• Understanding when issues need to be escalated and provide summarized information to suggest/enable decisions

Specific Designations, Certifications or Licenses

• SAP experience is desired but not required
• High Radius experience is desired but not required
• Business Process Improvement experience is desired but not required

Competencies

Analytical

• Ability to analyze large data sets 
• Functional (transactional) knowledge
• Calculated decision-making abilities
• Analyze current processes to identify opportunities for improvement

Interacts effectively

• Listen and communicates well
• Ability to influence internal and external stakeholders

Displays sensitivity to the L’Oreal Métier and demonstrates excellence

• focuses on completing work accurately and with high quality
• sets high standards of performance for self and others

Achieves results

• pursues objectives with drive
• stays proactive
• acts with integrity

Manages complexity and demonstrates entrepreneurship

• reasons from multiple perspectives
• makes decisions independently
• takes initiative
• multi-tasking

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