Job:                 Learning Specialist

Reports to:      LEARNING & DEVELOPMENT MANAGER AND DEI LEAD: SSA & SA

Support Business Unit learning needs by implementing learning solutions.

KEY JOB ACCOUNTABILITIES:

• Contribute to the diagnosis, design and roll-out of development plans.
• Coordinate learning events and meetings (planning, logistics and administration) 
• Create program materials (cards, games, presentations, posters, facilitator guide …) 
• Contribute to partnership with external providers/consultants/experts/certified trainers. 
• Use internal learning processes and tools (One Profile, People Analytics, ALLHR, LMS etc …)
• Be responsible for creating instructional design elements or activating learning interventions and programmes
• Use internal data and metrics to drive learning activity and support HRBP’s and GM’s with monthly and quarterly reporting taking into account KPI’s for the different learning dashboards. 
• Create learning dashboards and streamline reporting through programmes such as (Advanced MS Excel and Power BI).
• Design measures to track Learning budgets and expenses. 
• Communicate locally on learning offers and activities in alignment with L’Oréal standards.
• Work alongside our global team in standardising and activating learning initiatives.

PROFESSIONAL & TECHNICAL COMPETENCIES

TALENT DEVELOPMENT - Empowers and engages Talents

• Develop and retain the right employees with the right skills and potential to secure sustainable high performance of the business through employee development, career building and succession planning.
• Leverage the right tools and methods to evaluate employees’ skills, mindset, abilities, expertise and potential to perform specific tasks/jobs/projects current or future.
• Master key success factors and solutions for Talent inclusion. 
• Ensures Talent policy implementation. 
• Assist in the management of emerging talent in our graduate programme.

LEARNING EXPERTISE - Creates a unique learning experience.

• Delivers & facilitates Learning events with engaging presentations and tools to embed understanding of topics.
• Designs & evaluates Learning Solutions with the correct pedagogical approach.
• Storytelling. Engage an audience by leveraging emotion, logic and values.
• Data analysis.
• Activation excellence. Deploy the strategy at scale on the target scope, co-ordinate execution from end to end, and monitor results to adjust accordingly.
• Budget compliance.
• Full understanding of the learning legislative framework (including Services SETA, WSP/ATR, Skills Development).

BUSINESS DRIVEN - Translates L’Oréal challenges into Learning strategy.

• Matches learning solutions with HR & business needs.
• Stays focused on customer experience.
• Master how to run Learning as a business.
• Change adoption activation. Leverage network of advocates, key users and early adopters to spread knowledge and skills to sustain momentum at scale.
• Culture transmission - Sharing the specificities of L’Oréal culture without personal bias.
• Eventing - Planning, organising and executing digital, physical or hybrid events while respecting our Sustainability commitments.

ADVISORY CAPABILITIES - Delivers unmistakable value. 

• Diagnoses needs & construct development plans.
• Coaching conversations. Leverage coaching techniques for meaningful understanding of needs where relevant.
• Accompanies management to implement change. 
• Mobilizes key stakeholders to ensure Learning efficiency.

CONTENT DESIGN AND INSTRUCTIONAL DESIGN 

• Have the aesthetic and technical ability to create effective presentations for reporting purposes.
• Design and adapt content for learning activation purposes. 
• Create avenues for information dissemination such as (newsletters and a learning intranet)

L'ORÉAL SKILLS

• FACILITATION 
• BUDGET MANAGEMENT 
• ACTIVTION EXCELLENCE
• EVENTING
• PEOPLE DEVELOPMENT 
• DATA ANALYSIS