Job Title: Sr. Analyst, Change Management – NEO PD Remediation
Division: CORP SC - NAFS
Location: Clark, NJ or in a L’USA or SalonCentric Distribution Center
Reports To: AVP, ODES NEO Remediation
Who We Are:
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
At L'Oréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L’Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain. Come join our dynamic team!
What You Will Do:
Responsible for the change management of the NEO Remediation (3PL & ODES) of Physical Distribution. The change manager is a member of the zone NEO PD Remediation team. He/she will be the referent for change and in charge of the successful network wide change, by developing and applying the change strategy for the remediation project. This role will work closely with the NEO Adoption team and the ODES4NEO remediation LBOs representing each distribution site.
Key Job Accountabilities:
Specific Accountabilities:
- Develop, Localize, and Implement the training and change management strategy for the remediation of NEO at our sites and 3PLs
- Create templates and standardization of tools and documentation
- Ensure development of timeline and milestone deliverables for each site
- Facilitate change management culture in LBO, LKU and SME community within OPS
- Integrate NEO remediation materials into the Supply Chain Learning tools.
- Ensure alignment and inclusion of cross functional stakeholders (outside of the DC sites) in change management process/trainings/etc.
- Coordinate tracking enrollments and attendance, organizing agendas and training materials
- Ensure all training materials are integrated in KWIK and or other applicable systems for utilization by power/end users/new hires/other including digital learning content
- Ensure all courses and sessions and attendance are captured OneProfile
- Ensure the program materials/content/presentations are regularly validated and updated
- Manage and perform learning effectiveness evaluations to ensure effective learning transfer, track and report on results
- When appropriate, acts as a "Train the trainer" to ensure smooth execution of training to end users
- Interacts with Business Experts (BEs), Local Key Users (LKUs), and divisional / local business owners (LBOs) to develop documentation and training materials
- Leverages and propagates the changes management tools and processes from the Remediation tool kits and NEO Adoption teams
- Supports creation and modification of RACIs
- Ensures animation of local teams around change management strategy
- Supports the implementation of physical distribution local adaptations.
- Performs other responsibilities and duties as assigned
Competencies Required:
Technical / Professional
- Ability to influence and lead project team members
- Facilitation Skills
- Change adoption strategy design and activation
- Project planning & time management
- Instructional Design
- Stakeholder Management
What We Are Looking For:
- BA/BS degree in Supply Chain, Business, Engineering, or related field preferred
- 3+ years of relevant business experience within Manufacturing or Supply Chain
- Prior change management responsibilities preferred
- ERP/WMS/LMS experience preferred [SAP & MANH]
- Prosci or other Change Management certification a plus
- Must have excellent analytical, project management, and organizational skills to effectively manage and coordinate simultaneous projects.
- Must have strong verbal communication, writing and interpersonal skills.
- Must have the ability to handle fast-paced environment and to multitask with good judgment
- Must be a team player able to contribute to common objectives and motivate others to do the same
- Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook, Teams, SharePoint
- Travel up to 25% during peak periods to support the execution of PD remediation training and change management activities
As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.
Additional Benefits Information As Follows:
- Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
- Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
- Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups (Think Tanks and Innovation Squads)
- Access to Mental Health & Wellness Programs
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.