This role is the lead for e-comm education within the PPD American Brand DMI’s. The position requires collaboration with Education, Omnichannel team, and Brands to ensure the best in class offerings for B to B. This position is responsible for ensuring assets are implemented to improve “digital shelf” presence, resulting in sales and regularly conducting quality assurance for all education e-content that is deployed. This role requires strong digital communication skills, ability to sell, and ability to work well across multiple stakeholders.

 

Responsibilities include:

• Train and upskill partner artists through digital education assets and events
• Ensure content is relevant / updated to be available and syndicated to e-retailers in a timely manner
• Support the development, improvement, and maintenance of overall written educational content in partnership with e-comm and channel teams
• Manage the structure and storage of all education content, including cataloging, tagging, keywords
• Oversee specialization of e-content assets including ensuring the right education assets are ready or their respective retail platforms
• Partner with analytics on critical metric performance across e-retailers and drive action to address issues
• Partner with platform vendors and utilize insights (content syndication reporting tools) to maintain outstanding online education shopping experience

 

• High School Diploma/GED required; Bachelor’s degree preferred
• Cosmetology License preferred
• 3+ years of experience in ecommerce, sales and/or training required
• 3+ years of experience with live, social and/or on screen selling as is done on social media and networks like QVC/HSN required
• Experience in corporate environment of beauty or fashion industry required
• Ability to handle complexity and work with different groups
• Experience in hair a plus
• Strong computer knowledge in Microsoft applications including Word, PowerPoint, Excel
• Passion for social media and its dynamics, and particularly Instagram and Youtube
• Strong interpersonal skills
• The ability to function as part of a team
• Strong written and verbal communication skills, with excellent proofreading skills
• Professional attitude
• Commitment to personal development
• Open and adaptable to change
• Well-defined organizational skills

• This position requires limited supervision. An ideal candidate will work autonomously to complete projects and assignments as well as work cross functionally to achieve short and long-term brand objectives. 

• Office based role with long periods of sitting and computer work. Minimal physical activities, lifting up to 25lbs. required occasionally. Travel required up to 25% as well.

  

Competencies

Innovator Puts the consumer as the central focus Challenges the status quo and strives for excellence Innovates beyond the product Seizes what is just starting and opens new ventures

Strategist Builds a shared vision and strategic frame Creates strategic scenarios for growth Leads transformation by aligning organization and human capabilities Demonstrates sound-judgement in decision-making

Entrepreneur Takes accountability with courage and transparency Builds and manages a consumer/customer centric organization Gives space for initiatives and enables teams to take risks Delivers with  integrity both sustainable and short term results

Integrator Fosters a climate of trust and constructive confrontation Develops collective performance of the team Enhances transversal co-operation Actively networks for effective stakeholder management

5.  People Developer Treats all individuals in a respectful and consistent manner Leverages diversity Stimulates learning Empowers and develops individuals to contribute to their best

  

 #DDIR

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email USApplicationAccommodation@support.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.