Are you passionate about people and skincare? Do you love connecting with your clients and helping them achieve their skincare goals? We are looking for you!
Kiehl’s was established in 1851 as an apothecary in the East Village of New York. We are customer-focused, rich with skincare expertise that is rooted in our pharmaceutical heritage and combine the best of nature and science to achieve healthier, younger-looking skin. Personalized consultations and expert skincare knowledge, ensuring we offer a bespoke routine of our beloved formulas. Our team at Kiehl’s embody our distinguishing values bringing our heritage and ethos to life in-store with their customers.
YOUR MISSION
- You will be passionate about Skincare and delivering exceptional service. Even if you don’t have experience within the skincare industry, we will give you the tools you need to be successful within your role at Kiehl’s!
- You are a real people person and love meeting new people and taking them on a personal journey to make them feel amazing. Our teams demonstrate a spirit for adventure and passion for developing personal and genuine connections to build trust and loyalty.
- Meeting and greeting prospective customers in-store to have skin consultations, demonstrating empathy and sharing expertise and product knowledge that could ultimately change their lives.
- You will proactively approach customers in a warm and friendly manner to provide exceptional customer experience, sharing your knowledge of our fine skincare formulations and latest innovations with individuals, educating customers to focus on well-being and nurturing their skin.
- You will build loyalty with your customers, as this is a key part of our business. Some of your day-to-day responsibilities will include contacting your most recent customers to find out how their new skincare routine is going and invite them back into the boutique to sample new products!
- You will possess an entrepreneurial spirit and want to contribute to your wider team and business through offering ideas to help strengthen the team and the business itself.
WHAT WE PROVIDE
- Extensive Training and Development: Kiehl's provides a robust training program, to build your skincare expertise. This empowers you to excel in your role and pursue career advancement through development programs.
- Positive and Supportive Work Environment: Kiehl's fosters a people-focused culture that values teamwork, genuine connections, and individual contributions.
- Opportunities for Growth and Advancement: Kiehl's actively supports employee career progression with various development programs.
- Be Part of a Global Beauty Leader: As part of the L'Oréal family, you'll contribute to "creating the beauty that moves the world." This involves reaching a global audience and promoting sustainability and inclusivity within the beauty industry.
DISCOVER L'ORÉAL LUXE
In the L’Oréal Luxe Division we create the very best of luxury beauty. Our Division has an unrivalled portfolio of aspirational brands such as Yves Saint Laurent, Kiehl's, Aēsop, Lancôme, Prada, and Urban Decay and an incredibly talented team of experts, making it perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.
ABOUT L’OREAL GROUPE, AUSTRALIA AND NEW ZEALAND
The L'Oréal Groupe in Australia & New Zealand is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. If you require any adjustments or accommodations in our recruitment process, employment or have questions in regards to accessibility please email [email protected] to speak with our Talent Acquisition representative.
We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF).
L'Oréal acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.