At L'Oréal, accurate information is essential for effective decision-making. The IT Master department is committed to providing and maintaining IT solutions that ensure data consistency, reliability, and immediate availability throughout the organization.  

Within the Product Master Data IT Domain (a team of 8 people), we are all committed to and responsible for Product Master Data. We are the guardians of this critical data, which fuels all the company's business processes, from production to customer delivery.  

If you are passionate about data and its impact, you can join this team as an IT Program Manager. Our main challenge in the coming months and years will be to contribute to the success of the NEO program, a major transformation program at the Group level.  

As part of this transformation, supported by the global rollout of SAP S/4, the quality of Product Master Data is key. You will lead the projects we conduct within the domain to support this NEO program. 

What you’ll do 

You’ll lead and manage various projects within the Product Master Data domain, reporting directly to the Domain Lead. This involves coordinating resources, managing deliverables, ensuring adherence to timelines, budgets, and quality standards, from project initiation to closure. The Program Manager is responsible for the successful delivery of projects that support and enhance the Product Master Data landscape. 

Key Responsibilities 

• Project Leadership: Direct all phases of the project lifecycle (initiation, planning, execution, monitoring & controlling, and closure).
• Capacity Planning: Evaluate project workload and determine appropriate team size based on project timelines and complexity. Resource allocation and optimization are key components of this responsibility.
• Stakeholder Management: Effectively communicate with and manage expectations of various stakeholders, including business users, IT teams, and external vendors. This includes regular reporting on project status, risks, and issues.
• Team Management: Build and supervise a project team of external consultants. This involves assigning tasks, providing direction, and ensuring team members have the necessary support to succeed. This role may involve the management and mentorship of new consultants.
• Risk & Issue Management: Proactively identify, assess, and mitigate project risks and issues. Develop contingency plans and escalate critical issues to the appropriate stakeholders.
• Budget Management: Build and monitor project budgets. Track expenses and ensure the project stays within allocated funds.
• Communication & Collaboration: Maintain clear and consistent communication with all project stakeholders. Foster a collaborative environment among all contributors to ensure project success.
• Governance and Compliance: Active participation in project governance processes. Ensure projects comply with relevant L'Oréal standards and procedures. Work closely with data governance bodies. 

Key Stakeholders 

• Product Master Data Domain Lead
• Project Governance Bodies (e.g., steering committees)
• Global and Local Data Stewards (Product Focused)
• IT Custodians of applications related to Product Master Data

• NEO Project Governance (Core, Zones, and Local Levels)
• CIO Offices (IT Global, Operations & Finance, Control)

Mid-Term Project Objectives 

• Support the NEO program (Global ERP transformation) on Product Master Data side, by facilitating deployments within subsidiaries, including data remediation and activation of the Elixpedia solution.
• Current NEO deployment project: EMEA, US, UK, Australia/New Zealand. Starting in the next 12 months: Northern Europe, South Asia, Travel Retail

THIS IS WHAT YOU WILL NEED TO SUCCEED! 

First and foremost, we love people that are curious, collaborative, eager to have an impact, proactive and who value innovation, autonomy, and team spirit. 

Secondly, in this specific position, it will be important for you to have: 

• Solid knowledge, demonstrated through practical experience in all phases of the complete project lifecycle (initiation, planning, execution, monitoring, controlling & closure), especially on Product Master Data Projects
• English, spoken and written fluently
• Autonomy in the daily management of your scope
• Curious about the business behind IT solutions and new technical developments in their field
• Ability to listen and communicate with business stakeholders (product owners, key users, etc.) to understand their needs
• Proactive, solution-oriented approach
• Ability to navigate a complex environment (many stakeholders from different departments; international and multicultural)

• Comfortable communicating and exchanging information in group settings with multi-disciplinary teams
• Strong synthesis and simplification skills, especially when reporting.
• Expertise in managing/leading domain experts
• Ability to teach and share knowledge effectively
• Ability to promote and sell solutions and strategies to both user communities and IT communities

Management 

• Manage and prioritize tasks in alignment with business objectives.
• Manage teams of external consultants.
• Define and monitor project plans.
• Coordinate multiple stakeholders with diverse and complementary skills within a project plan 

Nice to have 

• Knowledge of Product Information Management or Master Data Management solutions, we use IBM Product Master

LET US GIVE YOU 6 OTHER REASONS TO JOIN US! 

Joining L'Oréal means joining a company that: 

1. Invests in Tech and positions its Tech teams at the heart of its digital transformation strategy.
2. Allows its employees to have a real impact, to test their ideas, to innovate and to build our future.
3. Offers a Hybrid Work Policy: 3 Days in Office, 2 Days Work from Home

4. Provides many benefits: VIP staff shop offering our products at a preferential rate, a company restaurant & gym, 60% reimbursement of transportation subscription, a work council offering lots of employee discounts (social & cultural activities, holiday vouchers etc.) and much more!
5. Delivers a powerful and innovative HR policy: dynamic mobility policy, significant investment in employee training, regular re-evaluation of remuneration, numerous innovative HR measures: Time Savings Account, paternity leave, Citizen Day, etc.
6. Is an Equal Opportunity Employer and takes pride in a diverse environment. We would love to find out more about you as a candidate and we do not discriminate in recruitment, hiring, training, promotion, or other employment practices. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

GOOD TO KNOW: THE RECRUITMENT PROCESS  

1. Interview with the Victor from the Talent Acquisition Team
2. Interview with the Hiring Manager, Bertrand
3. Interviews with the Philippe, the MDM Director and Martin, Operations CIO

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