Hello, we’re L’Oréal.

We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

Skinceuticals, a premium and medical brand within the L'Oréal group, is seeking a talented and motivated Education Specialist dedicated to developing the physical pharmacy channel. This individual, joining a dynamic and highly motivated multi-channel team, will be responsible for the training and ongoing support of dermo-cosmetic managers and the brand's internal sell-out team, acting as a key point of contact for brand and product knowledge.

Key Responsibilities:

• Training Program Development and Implementation: Creating innovative and engaging training content with a premium and luxurious touch, both physical and digital, tailored to the diverse needs of dermo-cosmetic managers (independent and chain pharmacies), covering products, treatment protocols, sales techniques, and the SkinCeuticals brand philosophy. Creating manual protocols and delivering training content also to the internal sell-out team with the goal of driving sell-out and recruiting new consumers.
• Field Training: Delivering in-person training sessions at brand events and within pharmacies, ensuring an interactive and effective learning experience.
• Relationship Management: Building and maintaining positive and proactive relationships with managers, offering continuous support, answering their questions, and gathering valuable feedback from the field.
• Performance Monitoring and Evaluation: Monitoring and evaluating the effectiveness of training programs to maximize their impact on manager performance and sales.
• Cross-Functional Collaboration: Collaborating with the marketing, medical, and retail teams to ensure the alignment of training strategies with brand campaigns and new product launch initiatives.
• Training Materials Development: Creating and updating training materials, presentations, handouts, and digital tools to support training activities.
• Budget Management: Monitoring and controlling expenses related to training activities.
• Market Trend Monitoring: Continuously monitoring trends in the dermo-cosmetic market and innovations in the field of aesthetic medicine, proposing a training plan that is always up-to-date and in synergy with the brand.
• Engagement and Loyalty Strategies: Developing and implementing specific strategies to increase engagement and a sense of belonging (creating incentive programs, dedicated events, and other initiatives to build loyalty among managers and strengthen their bond with the brand).

Qualifications:

• Degree in a scientific discipline (Pharmacy, Chemistry and Pharmaceutical Technologies, Biology);
• At least 3-5 years of experience in the dermo-cosmetic/pharmaceutical sector in training roles;
• Excellent communication, interpersonal, and presentation skills;
• Proactivity, enthusiasm, and passion for the dermo-cosmetic sector;
• Willingness to travel frequently within the country (estimated travel time 30-40%);
• Excellent knowledge of the Microsoft Office suite and the main digital tools for training;
• Fluent English and Italian language skills.

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference