Digital Technology Manager will be responsible to support the project outputs (assets) into the operations and to the potential concessionaire. Digital Technology Manager will focus on the project deliverables, whilst operations will focus on operational process, training, and performance.

The role requires the individual to be detailed, process-oriented and a good team player. The individual will work closely with his/her business partners as well as vendors and platform providers.

Key Responsibilities:

• Manage and lead projects or project streams including writing technical and/or business specifications.
• Support local and zone IT in validating and positioning the Function demand into the IT portfolio, ensuring active Executive sponsorship is in place for the project agenda.
• Perform demand shaping in the country business representatives, to push and adopt the usage of Group/Zone standard solution and service when necessary.
• Execute various projects as a project member or leader and take ownership on respective assigned roles with other members.
• To perform business servicing by collecting and translating business into system requirements. Analysis, design, testing and ongoing maintenance & support for internal systems.
• Resolve incidents, analyze root cause and work with vendor to find permanent resolution.
• Pro-actively manage business expectations and monitor their customer satisfaction levels through relevant service metrics and measures.
• Designing and developing interfaces and add-on solutions, set-up and customizing various business modules, enhancing overall concepts
• Develop and maintain a sustainable relationship with existing and potential clients. Coach a team of internal resources and cultivate the quality of the human capital.
• Account for the budget discussion IT Director & Business team, Controller, Procurement, and vendor engagement
• Ensure timely completion of project deliverables through all project phases and support current, potential project.
• Ensure timely communication to relevant stakeholders in the business and IT communities.

Professional Competencies:

• Collaborative team player, having strong influencing experiences (to drive decision, sales ideas) is a plus point.
• Highly disciplined and comfortable to work in multitasking mode. Multiple projects, task and commit to deliver in timely manner.
• Diligent and accountable.
• Sensitive to cultural diversity and experience in a multicultural environment, regarding colleagues, local authorities, and other stakeholders.
• Comfortable with constructively challenging colleagues at all levels within the organization.
• Highly disciplined – following up on actions and with necessary documentation.
• Problem solving skills - Ability to rationally assess a situation, problem or scenario and work through to a realistic summary, conclusion, and practical resolution options. This includes transparently communication and bringing others into the process where required.
• Ability to reach agreement: Reaching agreement in consultation with others serving the business and project objectives, considering the interests of all parties and which are acceptable to everyone involved.

Education & Qualification:

• University degree in Computer Science or Information Technology.
• Proficiency in both English & Bahasa is mandatory.
• Minimum 5 years of work experience in leading major and complex project environments and work with executive management level
• Work in FMCG with matrix environment is a plus.
• Project professional experience, e.g. project management and Agile Project Management, stakeholder management, risk management, project controls, communication.
• Experience to work with limited num of team, experience working in Matrix (local, zone, group) organization.
• Experience works as individual contributors, managing end to end project delivery.
• Project professional experience, e.g. project management and Agile Project Management, project certification (PMO) will be a plus.
• Knowledge and understanding of Security Parameters and Data Protection regarding data privacy, digital, e-Commerce and cybersecurity environment, certification / training on ISO 270001 will be a plus.
• Excellent interpersonal and communication skills with a very good command of the written and spoken English.
• Strong experience in team management, ability to solve problems independently