Builds, manages and develops long-term Ecommerce relationships in order to achieve the targeted sales revenue by increasing the brand’s online presence.
- Leads PPD Levant E-Com strategy to fit with the nuances of the local markets by leveraging best practices across geographies
- (including Contracts and E-JBPs)
- Develops plan, KPI and Goals to achieve for each Ecommerce partner
- Defines and implements Go to Market strategy with cross functional teams (marketing, supply chain, IT, sales…)
- Identifies new Ecommerce trends and opportunities for business growth and implements action plans accordingly
- Prepares and presents products proposals to future and current Ecommerce partners
- Aligns with Marketing on the right animation plan per retailer to improve sales performance
- Collects, analyzes and interprets Ecommerce partner’s sales report (sell in & sell out) to identify strengths, weaknesses and business opportunities
- Collects, analyzes and interprets Ecommerce partner’s competitor activities to define opportunities for our brands
- Manages order placing, stock levels, SKU mix per retailer ensuring 100% availability of hero SKUs
Oversees the brand’s online sales and development of an excellent user experience and customer journey on the web.
- Develops customer understanding through customer data, contributing to the overall analysis of the consumer path to purchase and ensuring a seamless and optimal customer journey (E-store analysis, reporting and actions).
- Activates the right business drivers by tracking and drawing conclusions from specific e-commerce KPIs with E-Com players (unique visitors, conversion rate, New users)
- PPD strategy /Online guidelines.
Executes the local digital marketing strategy to develop the brand positioning across Levant markets.
· Rolls out the Brand‘s digital activity and ensures its consistency with each brands sense of purpose (All PPD brands).
· Works closely with the marketing team to ensure media campaigns are planned as per each campaign objective è Checks media briefs with marketing before they are shared with agency, aligns on media plan/KPIs/Content, follows up with agency on mid campaign report to ensure optimization, presents and analyzes full campaign results and shares learnings/recommendations.
· Accountable to meet digital golden rules KPIS
· Ensures cross-media touchpoint efficiency (Search, Display, Video, Social), closes tracking of results, and issues recommendations based on that Partner and challenges media agency (including on innovative mechanisms)
· Shares best practices and monitors local digital performance of the products and social communities to support the brand’s ambition
· Develops and mentors the marketing team
· Identifies online and off-line drivers and articulates the digital strategy with the brand positioning
· Ensures an outlook among the local competitors & other industries: trends, intelligence, and experimentation
· Aligns with marketing on full year media budgets (by brand/by category) and ensures alignment with brands vision.
L'ORÉAL COMPETENCIES
• INNOVATOR
• STRATEGIST
• PEOPLE DEVELOPER
• INTEGRATOR
• ENTREPRENEUR