Mission: Managing warehouse operations, deliver to business’ orders in compliance with the Service Level Agreement and according to the Group best practices. Optimize the cost to serve (costs, deadline, quality) and ensure the management of related logistic activities in order to ensure stakeholder satisfaction.

What will you do:

  • Lead a small team to manage daily warehouse Operation Activities (Inbound/ Outbound/ Packing/ Labelling/ Storage/ Inventory quality) in compliance with Service Level Agreement and KPI (Service, Inventory Accuracy, Lead-time, etc)
  • Manage the relationship with 3PL, through regular business reviews and forecast capacity planning, build long-term sustainable, ambitious, demanding but fair partnership
  • Investigate and follow up operational issues and execute action plans with 3PL to ensure efficient operations. Prepare the relevant reports and analysis of data to drive a high level of warehouse performance while managing business risks
  • Review warehouse workflow, provide recommendations and set up good quality standard operation procedures and KPIs
  • Manage, monitor and report Physical Distribution Costs, Optimize Cost-to-Serve to achieve cost targets Take full accountability for logistic planning process from non-finish products to BOM set; managing external vendor packing (such as BOMs, promos) and labelling services and vendor capacity. Work with the team to coordinate with vendor all the packing services to be completed on time for about 5000+ skus monthly
  • Work closely with BOM/PLV planning team; forecast the co-packing needs of the business over a long horizon
  • Organize and work with various co-packing/ subcon packing service providers to ensure sufficient aggregate capacities to meet business needs.
  • Design and monitor full logistic planning for the co-packing and labelling activities to ensure the healthy levels of ready-for-sale stock to meet sales targets
  • Maintain relationship with 3PL/co-packing vendor, organize regular review, build long-term sustainable partnership
  • Collaborate with different Supply Chain, Customer Care, Commercial, and Purchasing teams to ensure logistics operational excellence to meet business needs and seasonal demands

Who we are looking for:  

  • Bachelor’s degree, Logistics or Supply Chain is preferable
  • 7+ years of experience in warehouse & distribution preferably with both in-house and 3PL experience
  • Great solving problem skills and strong stakeholder management skills and ability to motivate a team in a fast-moving environment
  • 3PL management or 3PL working experience with ecommerce experience is a plus
  • Familiar with WMS systems, Analytical with experience in excel spreadsheets
  • Fluent in Chinese and English